Job Details

ID #53664295
Estado Wisconsin
Ciudad Algoma
Full-time
Salario USD TBD TBD
Fuente WISCONSIN LABEL CORP
Showed 2025-03-18
Fecha 2025-03-18
Fecha tope 2025-05-17
Categoría Etcétera
Crear un currículum vítae
Aplica ya

Customer Service Representative

Wisconsin, Algoma, 54201 Algoma USA
Aplica ya

JOB REQUIREMENTS: Description Build your Career with an Industry Leader

As the global leader of premium labels, MCC helps brands stand out in

competitive markets and inspire positive consumer experiences. Backed by

over a century of printing experience, MCC is focused on the future by

developing consumer-driven innovations and sustainable packaging

solutions. Working for our team, you can truly make a difference. The

Customer Service Team delivers MCC's World Class Service model by

providing clear, concise and timely information regarding our customers

purchase orders and shipments. This requires obtaining and utilizing an

in depth knowledge of our customer's and products that we produce for

them. This will be achieved by demonstrating analytical thinking,

comprehending the use of Fort Dearborn's business systems and

exceptional communication skills. Why work at MCC: Compensation:

23/hr+, depending on experience Generous benefits package including

medical, dental, vision, disability, life insurance and 401(k) Paid

Holidays: New Years, Memorial Day, Fourth of July, Labor Day,

Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, plus

two floating holidays Responsibilities: Provide World-Class Customer

Service Takes personal responsibility for their customers by providing

accurate and timely information regarding purchase orders received.

Manages the process of customer purchase orders from order entry through

shipment by consistent and accurate communication with internal and

external customers. Investigates the customer's issues and seeks

information about the real underlying needs of the customer beyond those

initially expressed. Effectively communicates and takes swift action to

consistently exceed customer expectations to insure accessibility to

information and assistance in resolution of issues. Committed to

expanding their knowledge of MCC's products, services and solutions.

Work collaboratively within the plant Works co-operatively within

diverse departments, groups and across the plant to achieve the plant

goals. Demonstrates the ability to be a "good team player" by

assisting other people within the plant when needed. Exhibits

understanding and appreciation of opposing perspectives on issues and

adapts an approach as the situation changes. Demonstrate World Class

Customer Service by satisfactorily performing to the following Key

Performance Indicators. Accuracy of orders and releases entered Volume

of orders and releases entered Timeliness of orders and releases entered

Participates in special projects and performs other duties as assigned

Qualifications: A four year college degree; or two to four years related

experience and/or training; or equivalent combination of education and

experience Knowledge of Business Operating Systems; Internet software,

Microsoft Word and Excel. Other For full info follow application

link. Equal Opportunity Employer/Protected Veterans/Individuals with

Disabilities APPLICATION INSTRUCTIONS: Apply Online:

ipc.us/t/C964AA5FE6204B12

Aplica ya Suscribir Reportar trabajo