Director of First Impressions

As a receptionist, you will play a key role in attending to visitors in this fast-paced environment. You will be responsible for dealing with inquiries from customers and employees on the phone and face-to-face.Specific duties for this secretarial, customer service role include:Greet and direct callers, visitors, and employeesNotify company employees of visitor arrivalMaintain security and telecommunications systemAnswer incoming telephone calls, determine purpose, and forward calls to appropriate personnel or department.Welcome on-site visitors, determine nature of business, and announce visitors to appropriate personnel.Understand company business and servicesAnswer questions about organization and provide callers with address, directions, and other information.Schedule conference rooms and maintain their appearanceMaintain security by following procedures and monitoring visitor activityMaintain safe and clean reception areaReceive and sign off on deliveriesComplete special assignments and other clerical duties as needed