Change/Release Manager

Description Provides expertise on continuous process improvement strategies, organizational redesign, change management projects, and performance measures for basic business process engagements. Defines and develops business processes, policies, roles and responsibilities, and performance metrics; Conducts analysis of business processes: current state analysis, gap analysis, benchmarking, best practices identification, organizational assessment, and other related tasks. Plans and implements process improvements, including: future state design, change management, and transition planning. Interfaces with all areas of project including customer, computer services, and client services. Client may be internal or external to company. Provides oversight for the development and maintenance of quality programs, systems, processes and procedures that ensure compliance with policies and that the performance and quality of services conform to established standards and agency guidelines. Provides expertise and guidance in interpreting policies, regulatory and/or governmental regulations, and agency guidelines to assure compliance. Works directly with operating entities to provide process analyses oversight on a continuing basis to enforce requirements and meet guidelines. May coordinate with business and technology teams, ascertaining system requirements, such as program functions, output requirements, input data acquisition, and system techniques and controls. Conduct client interviews. May deliver presentations and training courses including measurement, analysis, improvement, and control. May perform cost and benefit analysis. Qualifications Bachelors and nine (9) years or more experience; Masters and seven (7) years or more experience ; PhD or JD and four (4) years or more experience. Will accept an additional 4 years of experience in lieu of a degree. Qualifications:

• US Citizen with the ability to obtain a Secret Clearance. An Interim Secret Clearance will be required to start the position
• Candidate may be involved in the development and implementation of the future methodology for Change Management efforts
• Experience with Change / Release Management or Application Development Project Management, as well as a thorough understanding of fundamental change and release concepts and processes.
• Knowledge of industry Change and Release Management best practices.
• Possess strong communication, interpersonal skills as well as outstanding organizational skill.
• Experience working in cross- functional, multi-location teams.
• Excellent analytical and problem-solving skills.

• PMP
• ITIL
• DevSecOps Foundation
• Certified Scrum Master (SCM)