Clinic Coordinator - Urology

Raleigh General HospitalWho We Are:People are our passion and purpose.Come work where you are appreciated for who you are not just what you can do. Raleigh General Hospital is a 300 bed facility caring for nearly 13,000 patients each year with over 50,000 being treated in our emergency room. We offer a wide range of surgical services as well as specialty programs including Cardiac CTA, Digital Mammography, and Trauma Services.Where We Are:Beckley is an ideal place to live and boasts many scenic, cultural, and recreational opportunities. From restaurants and breweries to art galleries and unique attractions, Beckley is an outdoor playground with something for all tastes. Why Choose Us:· Health (Medical, Dental, Vision) and 401K Benefits for full-time employees· Competitive Paid Time Off / Extended Illness Bank package for full-time employees· Employee Assistance Program – mental, physical, and financial wellness assistance· Educational assistance and tuition assistance for qualified applicants· Professional development opportunities and CE assistance· And much more…Position SummaryThe Clinic Coordinator, under direction of Market Director of Physician Practices, is responsible for planning, organizing, implementing and coordinating the day-to-day operations of the medical office and staff in a smooth and efficient manner. Acts as a liaison between the providers and customers, vendors, and outside agencies.Assist in all office activities for the clinic charged with oversightMaintains continuing education to further knowledge of job.Completes weekly chart audits regarding verification of Quality and Compliance standards of care are metOversees office and business supplies inventory, reordering and storage.Ensures that appropriate information is shared within the office for effective operations.Ensures that confidentiality is maintained in all aspects of the job.Assists director, market manager and growth and outreach department with the creation, and implementation of all new growth initiatives.Participates in the development and implementation of patient satisfaction improvements.Trains, assigns duties and work schedules and supervises the work of clerical and clinical staff.Demonstrates excellent customer service through his/her attitude and actions, consistent with standards contained in the Vision, Mission, and Values of the organization.Evaluates job performance and initiates or recommends hiring, disciplinary action, of staff for the clinic under direct supervision.Assists Physicians Service Director and Market Manager with Monthly Staff Meetings along with daily communications to clinic staff to ensure an open line of communication at all timeEnsures timely completion of office staff required in-services and certifications.Participates in the development and implementation provider and staff satisfaction improvements.Maintains compliance with organizations policies, as well as established practices, protocols, and procedures of the position, department and applicable professional standards.Serves as the primary Patient and Staffing Advocate ensuring the needs of both are communicated consistently to the Market Director and Market Manager.Covers in various roles in the clinic as needed to ensure all vital roles are filled at all timesCollaborates with the Market Manager on all staffing selections.Minimum EducationEducation: High school education required. Certified Medical Assistant or LPN.Licensure: Certified Medical Assistant or Licensed Practical Nurse License.Required SkillsMust be able to work independently with minimal supervision. Must be able to prioritize and organize work areas.a. Significant working knowledge of computers, telephones, copy and fax machines.b. ECW and Meditech experience preferred or another form of Electronic Medical Recordsc. Must adhere to policies, procedures and regulations as outlined in the clinic Policy and Procedure Manual. Must possess a high degree of accuracy for the performance of job-related tasks and functions.d. Healthcare background including medical terminology, experience with, coding, insurance billing and retrievals, and general knowledge of the operation and administration of a medical office is required. Previous medical office management experience required (3-5 years).EEOC Statement:Raleigh General Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.Job: Administration/Clerical Organization: Raleigh Physicians Practices Title: Clinic Coordinator - Urology Location: West Virginia-Beckley Requisition ID: 7418-10926