APPLICATION MATERIALS
Applicants are required to submit a combined cover letter and resume in one document. Your cover letter must summarize your interest, education and experience relative to this position. Incomplete materials will not be considered.
To expedite the application process, combine your cover letter and resume into one PDF document before applying and upload electronically when requested in the online application process.
This position is OPEN UNTIL FILLED and applicants are encouraged to apply immediately. The first review date for application materials is scheduled for March 1st. APPLY ONLINE at www.chelanpud.org/careers
SALARY RANGE
The advertised hiring range for the Business Systems Analyst is $77,680 - $97,100, with a maximum opportunity of up to $116,520 with tenure and strong performance.
The advertised hiring range for the Business Systems Analyst Senior is $89,600 - $112,000, with a maximum opportunity of up to $134,400 with tenure and strong performance.
Introductory Period: New employees holding regular positions must complete an introductory period of twelve months.
BENEFITS EPOA
In addition to competitive wages Chelan PUD employees also enjoy outstanding benefits which include zero cost employer funded medical, dental, and vision healthcare benefits, access to the employee assistance program, a VEBA health reimbursement account, and long-term care.
Washington state retirement PERS participation and optional 457 plan participation with an employer matching 401(a) plan.
Leave, life & disability benefits including paid leave starting at 21 days per calendar year up to 35 with tenure, 11 paid holidays per calendar year, paid jury duty, short-term disability & long-term disability, and basic life, AD&D, and optional voluntary life.
The work life benefits include optional flexible spending accounts for healthcare and dependent care, educational assistance, various rewards and recognition programs and position specific stipends.
For more explanation of the district benefits please visit our benefits website www.mychelanpudbenefits.org.
JOB POSTING
Business Systems Analyst
Join our team at Chelan County Public Utility District. As one of the largest hydroelectric generating utilities in the Northwest, our mission at Chelan PUD is to improve the quality of life for the thousands of people who call our pristine desert and mountain community home.
Overview
Provides mid-level business systems analysis using knowledge of system processes, software programs, analysis techniques, and business strategies to help maximize technology effectiveness, productivity and communication in operations. This role will act as a liaison between operations/end users and IT for business needs requiring IT based solutions. The duties include working with operations and management stakeholders to determine technology needs, coordinating with IT professionals to create or update systems to achieve their desired outcomes, designing and documenting processes, and instilling best practices for collection of data.
Responsibilities
- Business System Practices: Identify business needs and translate those into software/application requirement. Design, analyze and support business practices of medium complexity, and develop and implement associated software configuration. Develop testing strategy for software upgrades and implementations. Perform test procedures with understanding of how the system or process should work, and how changes in conditions, operations and the environment will affect outcomes.
- Product Ownership: Serve as a subject matter expert for one or more applications including understanding and utilizing system and tool capabilities. Make recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology. May serve as a product owner for small systems or integrations with contracted services. Troubleshoot and triage system issues. Administer workflows, processes and escalations.
- Reporting: Develop reporting to support business processes of medium complexity.
- Project Coordination: Support or lead feasibility studies, gather operational requirements, and develop user stories and alternatives to business problems of moderate complexity. Document business features and needs/requirements. Participate in all system upgrades and integrations with other applications for owned systems.
- Training: Develop and provide basic functional training on business applications one-on-one, in moderate size groups and pre-recorded delivery mechanisms.
- Maintain regular and predictable attendance: Perform related duties and responsibilities as required. Comply with District policies. Complete all required training. Maintain a working knowledge and comply with District safety procedures and specific safety requirements of this position, and those in accordance with applicable provisions of the Revised Code of Washington (RCW) and Washington Administrative Code (WAC).
- Provide backup or primary system operations support and monitoring when regular support is unavailable.
Reports To
Manager - Business Services - Customer Utilities
Overtime exemption
Exempt
Qualifications
Education
Equivalent experience (year for year) may substitute for required education.
- Bachelor's Degree (B.A., B.S.) in Computer Science, Business Administration, Business Management or closely related field is typically required.
- Equivalent combination of experience and education can substitute for required education.
Experience
- 2+ years experience as a Business Systems Analyst or related experience in computer systems analysis, business process analysis, or system implementation is required.
- Candidates with prior experience supporting and enhancing business applications for the assigned business unit strongly preferred.
Licenses and Certifications
- Washington State Driver's License Upon Hire required
Skills and Abilities
A fully skilled incumbent will have the following knowledge skills & abilities:
- Working knowledge of functional needs of the software applications and systems in use at the District.
- Working knowledge of system analysis, customer needs assessment, requirements gathering techniques and related documentation standards.
- Knowledge of software applications, systems and configurations in use at the District.
- Knowledge of process design practices, modeling and documentation techniques.
- Reasoning, analytical and problem-solving skills.
- SQL skills.
- Technical writing skills.
- Active listening skills.
- Reading comprehension skills.
- Strong critical thinking, identification of potential issues, strong logic and deductive reasoning to develop solutions to potential problems.
- Systems design, testing, and evaluation skills.
- Project Management skills.
- Strong verbal and written communication skills and ability to communicate logically and clearly, both orally and in writing.
- Enterprise software administration skills.
- Advanced data analysis and report writing skills.
- Ability to effectively train others.
- Ability to prioritize multiple tasks to meet work deadlines and project schedules.
- Ability to learn new systems & technologies from documentation and training.
- Must be proficient in reading, writing and speaking English.
Business Systems Analyst Senior
Join our team at Chelan County Public Utility District. As one of the largest hydroelectric generating utilities in the Northwest, our mission at Chelan PUD is to improve the quality of life for the thousands of people who call our pristine desert and mountain community home.
Overview
Provides senior level business systems analysis using knowledge of system processes, software programs, analysis techniques, and business strategies to help maximize technology effectiveness, productivity and communication in operations. This role will act as a liaison between operations/end users and IT for business needs requiring IT based solutions. The duties include working with operations and management stakeholders to determine technology needs, coordinating with IT professionals to create or update systems to achieve their desired outcomes, designing and documenting processes, and instilling best practices for collection of data.
Responsibilities
- Product Owner: Serves as product owner / subject matter expert for a variety of applications including understanding and utilizing system and tool capabilities. Make recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology. Troubleshoot and triage system issues. Administer workflows, processes and escalations. Prioritize new and backlogged work requests to IT. Participate in all system upgrades and integrations with other applications.
- Technology Administration: Administer business/functional technology request process coordination to IT using understanding of business strategy and needs. Administer feasibility studies, develop functional business cases, gather operational requirements, and develop user stories and alternatives to complex business problems. Participate in IT project teams for business software projects with large scope and business impact. Develop functional timelines and resource requirement estimates. Administer functional software and services procurement and contract administration.
- Reporting/Business Intelligence: Develop reporting and enhanced data quality to support business processes of high complexity. Utilize District business intelligence/data analytics platforms to assist provide system insights to management and other business users.
- Business Practices: Identify business needs and translate those into software/application requirement. Design, analyze and implement business practices of high complexity, and develop and implement associated software configuration. Develop testing strategy for software upgrades and implementations. Execute test strategies with understanding of how the system or process should work, and how changes in conditions, operations and the environment will affect outcomes.
- Training: Develop and deliver functional training on business applications one-on-one, in all sized groups, and through recorded delivery mechanisms. Train and mentor junior level staff; leads contractor personnel, if required.
- Maintain regular and predictable attendance: Perform related duties and responsibilities as required. Comply with District policies. Complete all required training. Maintain a working knowledge and comply with District safety procedures and specific safety requirements of this position, and those in accordance with applicable provisions of the Revised Code of Washington (RCW) and Washington Administrative Code (WAC).
- Provide backup or primary system operations support and monitoring when regular support is unavailable.
Reports To
Manager - Business Services - Customer Utilities
Overtime exemption
Exempt
Qualifications
Education
Equivalent experience (year for year) may substitute for required education.
- Bachelor's Degree (B.A., B.S.) in Computer Science, Business Administration, Business Management or closely related field is typically required.
- Equivalent combination of experience and education can substitute for required education.
Experience
- 5+ years experience as a Business Systems Analyst or related experience in computer systems analysis, business process analysis, or system implementation is typically required.
- Candidates with prior experience supporting and enhancing business applications for the assigned business unit strongly preferred.
Licenses and Certifications
- Washington State Driver's License Upon Hire required
Skills and Abilities
A fully skilled incumbent will have the following knowledge skills & abilities:
- Advanced knowledge of functional needs of the software applications and systems in use at the District.
- Advanced knowledge of system analysis, customer needs assessment, requirements gathering techniques and related documentation standards.
- In-depth knowledge of major software applications, systems and configurations.
- Understanding of functional and technical interrelationships between departments and databases across the District, as they relate to the business area served.
- Knowledge of process design, modeling and documentation techniques.
- Moderate SQL knowledge and skills.
- Active listening skills.
- Reading comprehension skills.
- Systems design, testing and evaluation skills.
- Project Management skills.
- Enterprise software administration skills.
- Advanced data analysis and report writing skills.
- Training skills.
- Strong leadership skills.
- Advanced critical thinking and problem resolution skills.
- Advanced verbal and written communication skills.
- Financial analysis skills
- Negotiation skills
- Ability to communicate logically and clearly, both orally and in writing.
- Ability to prioritize multiple priorities.
- Ability to learn new systems from documentation and training.
- Ability to model and analyze.
- Must have the ability to learn new technologies.
- Ability to design, test and document a variety of applications.
- Ability to identify potential problems and use logic and deductive reasoning to develop solutions.
- Ability to lead cross functional teams.
- Must be proficient in reading, writing and speaking English.
Physical Demands
Sitting - Regularly
Standing - Occasionally
Walking - Occasionally
Lifting 1-10 lbs Floor-Waist - Occasionally
Lifting 1-10 lbs Waist-Shoulders - Occasionally
Lifting 1-10 lbs Above Shoulders - Occasionally
Climb Stairs - Occasionally
Twisting at Waist - Occasionally
Stooping/Bending - Occasionally
Reach Floor to Waist - Occasionally
Reach Waist to Shoulder - Occasionally
Reach Above Shoulder - Occasionally
Wrist/hand/fingers manipulation (keyboarding, mousing, etc.) - Frequently
Hand Controls (joy stick, controls on equipment, etc.) - Frequently
Repetitive Motions - Frequently
Talking - Regularly
Hearing - Regularly
Visual - Near Acuity - Regularly
Visual - Far Acuity - Regularly
Visual - Depth Perception - Regularly
Visual - Color Discrimination - Regularly
Working Conditions
Noise Intensity Level: - Moderate
District Values
Safety - Protect public and employee health and safety
Stewardship - Acting on behalf of customer-owners, protecting public resources entrusted to us
Trustworthy - Competence, integrity, respect
Operational Excellence - High-quality innovative work execution
Equal Opportunity/ADA
Chelan PUD is an Equal Employment Opportunity employer (EOE Minorities/Females/Protected Veterans/Disabled). We value diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to any protected classifications as defined by law.
EEO Law Posters can be found on the main Careers (chelanpud.org) page in English and Spanish.
The job functions and physical requirements described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
LICENSE REQUIREMENTS
A valid driver's license is required for this position (verified upon hire). A valid Washington State driver's license is required within 30 days of employment.
DISCLAIMER
The statements contained herein reflect general details as necessary to describe the principal functions for this job, the level of knowledge and skill typically required, and the scope of responsibility. This should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload.
EEO
Chelan PUD is an Equal Employment Opportunity employer (EOE Minorities/Females/Protected Veterans/Disabled). We value diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to any protected classifications as defined by law.
EEO Law Posters can be found on the main Careers page in English and Spanish.
Chelan PUD will not be offering any work visa sponsorship for this role.
Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-I.35(c)