About Harvest Valley Pest Control:
Come join the Harvest Valley team and help contribute to making us the best at what we do! At Harvest Valley Pest Control, we are looking for leaders that can demonstrate our following core values:
1. Genuinely caring about our customers and fellow employees.
2. Demonstrating ownership thinking in all we do.
3. Contributing to making Harvest Valley the GOAT of Pest Control.
All our team members enjoy fulfilling work lives by providing solutions for the community, working indoors and outdoors, and developing relationships with those we serve one day at a time. We are also a family at Harvest Valley Pest Control, and value above all else, genuinely caring for our customers and co-workers. If you would like to be part of our team, please send your resume to [email protected] and we will contact you with further details. We look forward to hearing from you!
Inside sales/customer service job description:
Answering calls:Handling a large volume of inbound and outbound calls in a
timely manner
Identifying customer needs:Clarifying desired information and researching
issues to resolve problems
Sell new services to new customers and identifying what they need
Knowledge of basic pest control (training available)
Providing solutions:Offering customer assistance and support, and
implementing solutions
Following scripts:Using communication scripts while speaking to callers, but
going off-script when necessary
Up-selling:Recognizing opportunities to sell additional services or products needed
Maintaining databases:Entering information into the call center database and
updating customer databases
Handling alerts/tasks requested by the technicians in a timely manner
Call center representatives should have excellent communication skills,
including verbal communication with proper grammar, and be able to work
well with others for we believe we have the best team in town!They should also have soft skills like empathy, patience,
professionalism, adaptability, teamwork, and conflict resolution.
Benefits:
4 Weeks of paid Personal Time Off (Vacation plus sick time) and 7 Paid Holidays.
Retirement plan with up to 5% company match.
Major medical, dental, & vision insurance plan for individual employee paid by employer. Also available employee can pay for voluntary benefits such as: short term disability, accident, cancer, and hospital.
Remote work available
Work Cell Phone and laptop for work
Pay: $21 per hour, 5% commission opportunity
Lastly we love to have fun, work hard, and we think we have the best team of friends in the valley working together!