This will be a hybrid role based out of the Banfield Pet Hospital headquarters in Vancouver, WA. Salary Range: $24.59 - $33.81 (DOE)Summary and Qualifications: Ensure that hire-to-retire processes are properly conducted and completed for all Banfield associates, assuring a timely, quality execution and compliance with local, state, and federal laws.Provide support throughout the lifecycle of hiring and onboarding credentialed associates (i.e. DVMs and CVTs) while ensuring efficient and streamlined hiring for non-credentialed positions.Provide superior customer service through system coaching and training to line managers, field leadership and Central Team Support (CTS) partners, interfacing with internal and external contacts and performs assignments of a sensitive nature.Essential Responsibilities and Tasks:
Live and exemplify the Five Principles of Mars, Inc. within self and team.
Review, track, and approve all new hire and associate data transactions ensuring data accuracy and compliance with Banfield policies and employment laws; coordinate and track all credentialed new hire onboarding tasks, partnering with candidates, field leadership, and recruiters, to ensure a smooth onboarding experience and compliance with licensing and coaching policies.
Coordinate background check results by adjudicating or partnering with line managers, legal and Field P&O to determine company hire eligibility; verify all licenses for new hires.
Execute audits on data accuracy, correcting data as needed and raising issues with analysts to research further.
Oversee relocation requests and payments for doctors, partnering with Talent Acquisition, accounts payable, and relocation vendor; process costing updates; manage associate data accuracy, licensing, etc. during hospital relocations working with cross-functional teams to execute.
Audit and maintain associate records in compliance with labor and immigration laws, including I-9 and E-Verify. Partner with associates, line managers, and immigration team to ensure compliance with immigration laws; reviewing E-Verify results and follow up with line managers to process tentative non confirmations working through to final as needed.
Maintain and prioritize ServiceNow ticketing system to facilitate efficient transmission of requests, checking team inbox daily to distribute incoming work as needed.
Collaborate with other P&O teams and business units to support associate data maintenance in Workday.
Audit and coordinate payment of invoices for People Services and System needs.
Partner with legal and other P&O and finance teams to collect and distribute requested documents to attorneys regarding subpoenas.
Index, import, and audit associate documents in electronic filing systems.
Document and develop end user guides for own team and line managers, creating efficiencies, and improving end user experience, work with learning team on creation and maintenance of training videos and other end user materials; performing training for users, field leadership and recruiters.
Other job duties as assigned.
Special Working Conditions:
Ability to work at a computer for long periods of time.
Project timelines and work volume/deadlines may often require more than 40 hours per week to complete essential duties of this job.
Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.
Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate necessary equipment.
The noise level in the work environment is normally moderate.
Environment where pets are present.
Experience, Education and/or Training:
Bachelor’s degree in Human Resources or Business Administration is required, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities.
Three years of Professional Human Resources, ATS/HR Systems or related experience are required.
Microsoft Office experience is required.
HRIS and/or ATS experience is preferred.
Workday experience is preferred.
Working knowledge of state and federal employment and labor legislation is preferred.
What We Offer – The Good Stuff:
Competitive salary with paid time off & holidays so you can spend time with the people you love
Medical, dental, and vision insurance for you and your loved ones
Fertility and family-building assistance
Paid Parental leave
Practice Paid Basic Life Insurance
Practice Paid Short- and Long-Term Disability
Competitive referral program – join our team, bring your friends, and get paid
Automatic enrollment 401(k) Savings Plan after 60 days of employment with generous company match
Commuter Benefits
Legal Plan
Health Savings Account & Flexible Spending Account
Mental health support and resources
Paid Volunteering
Optimum Wellness Plans® for up to three pets
Continuing Education allowance & MED hours for eligible positions
Student Debt Relief (for full-time DVMs)
A Variety of discounts including Mars, PetSmart, Royal Canin, fitness, cellular and so much more
Even More Good Stuff:
Opportunities for growth and leadership roles at Banfield, Mars, and other divisions of Mars
Health and well-being benefits to support quality of life
Associate-led equity, inclusion, and diversity groups (we have 7 of them!)
Awesome opportunities to volunteer through Mars Volunteer Program, like volunteering at coral reef cleanups or on research vessels!
Terms and conditions applyBenefits eligibility is based on employment statusWE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.Banfield Pet Hospital® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. #FT