Overview and Essential FunctionsHave fiber optic or cable installation experience and looking to advance your career? Prince Telecom is a national leader in the telecommunications industry and is looking for a Fiber Installation Field Supervisor to join our team. As a leader, you will mentor, support, and grow your team as they connect America! Salary: $68,000/yr Job Type: Full-time
Supervise a team of FTTH and SMB installation technicians.
Assist the Project Manager with various large scale projects and tasks.
Coach, counsel, and evaluate performance of field staff.
Coordinate scheduling to assist dispatch with daily job routing and ensure adequate staffing.
Identify problem areas in the department and communicate possible solutions to the Project Manager.
Develop and implement procedures to better organize the team/department.
Coordinate duties, responsibilities, and scope of authority to technicians.
Assist in recruitment and training efforts.
Assist in warehousing and logistics support as needed to supplement the warehouse staff.
Establish, implement, and maintain operating standards and procedures for project reporting and documentation.
Track employee performance, tool assignments, vehicle assignments, uniforms, consumable items, etc. through the creation and use of spreadsheets and other documents.
Perform quality control inspections and correct/coach any issues found.
Interface with customers to resolve complaints and damages resulting from installation work.
Perform various field technician duties as needed.
Perform other duties not listed here, as they arise, and as they are assigned.
Qualifications
Fiber optic or cable installation experience Required
Ablility to perform mandatory job site inspections to ensure employee compliance with all company safety policies and procedures.
High School Diploma or G.E.D.
Ablility to work a very flexible schedule.
Work in a fast paced time sensitive environment
Abllity to handle multiple tasks and last-minute changes
Exceptional customer service experiences
Be able to collabrate and work closely with team members.
Former supervisory experience a plus.
Valid driver's license Required
IND1Benefits and Company Summary
Salary: $68,000/yr
Company vehicle, laptop, cell phone, tools, etc.
Weekly paychecks
Medical, Dental, Vision and Prescription Plans
Flexible Spending Accounts
Short- and Long-Term Disability
Supplemental Life and AD&D
401(k) Retirement Savings w/ Company Match
Stock Purchase Plan
Company Discounts
Legal Insurance
Paid Time Off and Holidays
Tuition Reimbursement for select programs
Growth Opportunities
EEOOur Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws.The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Please visit the following URL to view the EEO is the Law poster and the Supplement. (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)The Company also does not consider criminal convictions to be an absolute bar to employment and will consider qualified applicants with criminal histories.Applicants applying for positions in Illinois are not required to disclose arrests or sealed or expunged records of convictions.