Who we are:
Border Sheet Metal & Heating is a trusted provider of HVAC services in Hayden, ID. We pride ourselves on delivering top-notch service and innovative solutions to ensure our customers' comfort and satisfaction. We’re looking for a dedicated full-time Service Technician to join our team and help us continue to deliver exceptional HVAC services to Hayden and surrounding areas.
Position: Service Technician
Location: Hayden, ID
Shift: Monday – Friday - 8:00am to 5:00pm
Compensation: TBD
Level:
Position Type: Full-time (40+ hours a week)
Job Description:
As a Service Technician, you will be responsible for diagnosing and repairing equipment in the residential and light commercial setting. This role requires strong technical expertise, excellent customer service skills, and a proactive approach to solving problems
Requirements/Qualifications:
· Must have a minimum of 3 years of experience in the field as a Service Technician.
· Strong troubleshooting skills with a deep understanding of HVAC systems and controls
· Excellent communication and customer service skills
· NATE Certification preferred but not required
· Ability to work flexible hours and be On-Call as needed
· Must have a valid Driver’s License to operate company vehicles
· Clean Professional Appearance
· Must be will to work in harsh conditions such as Hot/Cold temperatures, Tight spaces, attics and crawlspaces.
Key Responsibilities:
· Diagnose, repair, and maintain residential HVAC systems, including furnaces, air conditioners, heat pumps, and ductless units.
· Provide accurate estimates and recommendations for repairs
· Ensure compliance with industry standards, safety protocols, and company policies
· Collaborate with the service manager to improve processes, enhance customer satisfaction, and grow the service department
· Maintain clear communication with customers regarding service issues and solutions
Benefits we offer:
· 401(k) with 401(k) match – Up to 4%
· Life insurance
· Company truck
· Dental insurance
· Vision insurance
· Paid time off
· Health insurance
If you're a skilled HVAC professional with leadership experience and a passion for delivering excellent service, we’d love to hear from you! Please submit your resume and a brief cover letter explaining why you’re the perfect fit for this role.