Executive Assistant
So many people are hiring nowadays and there are endless options. What distinguishes the kind of company you are looking for from the others? At JA Bertsch we understand that our team has needs, wants and support through the process. Your place of employment shouldn’t just be somewhere you go because you must be there, but it should be because you enjoy being there!
A few things you should know about JA Bertsch!
- You are never just a number! In fact, you will not be referred to as just another employee. You become part of a team. This is relational, this is how it should be. Each part supplying and helping the other.
- We have managers, supervisors and team members who care. Support is not just another word, it is an action that we take every day to make sure you are cared for, heard, and are working toward your personal and professional goals.
- We “Build on Relationship”. Have you ever been in a place where the “smiles” were there but there was no real connection? You may have felt like you didn’t really belong! We take “relationship” seriously. We know that if you are happy and healthy, the company and customers will be as well.
What we offer at JA Bertsch:
- Fully paid Medical, Dental, and Vision coverage after 60 days of employment.
- Paid Life Insurance after 60 days of employment.
- Matched 401K at 4% by the company after 6 months of employment
- 8 days off paid a year… which includes your birthday!
- If you are a Veteran- you get this day off paid as well!
- Hands on & online trainings… AND SUPPORT THROUGH THE PROCESS!
- Growth…we want to support you in your goals!
The essential functions include, but are not limited to the following:
Answering incoming and making outgoing calls as needed.
Upselling for our Comfort Club Memberships and Duct and Dryer Vent Cleanings as needed.
Schedule appts, set up new accounts and dispatch and debrief with technicians through Service Titan.
Update existing accounts in Service Titan.
Manage information flow in a timely manner.
Debrief technicians.
Place ordered parts on parts board and coordinate parts calls.
Schedule and note tune ups.
As per the GM and Customer Service Supervisors request, work on various tasks such as, but not limited to: Reports, Filing, preparing, and organizing of department SOP’s (Standard Operating Procedures).
This position reports to all management.
Adhere to, and display the companies Mission Statement, Vision Statement and Core Values.
Greet/ assist walk-in customers.
Monitor the schedule flow and adjust as needed.
Assist with daily payment statements as needed.
Check the Schedule Engine site for any missed leads.
Call customers with declined credit cards for CC monthly payments.
Update payment information and update account accordingly (Update spreadsheet).
Strong time management skills.
Classifies Google Guaranteed calls as needed.
Performing day-to-day financial transactions.
A/P and A/R duties as needed.
Office Hours for this position: Monday through Friday, 7:30am to 4:30pm
For more information as to the details of the job, please contact Angela Blessinger, Chief Culture Officer at JA Bertsch 208-661-3931.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour