Clark's Fork Spokane is a locally owned small business in the GU district. We pride ourselves in providing our guests with excellent food, prompt service, and a meaningful dining experience.
We're fast paced, full service, fresh, made to order restaurant, and we're seeking an experienced, full-time, front of the house person with exceptional service skills for our Team. This is a dayshift position and requires weekend availability.
Why work at Clark’s Fork?
1. Tip sharing program that averages an additional $4.00 per hour
2. FREE lunch – I know, right? Who said there’s no free lunch anymore?!?
3. Perfect work life- home life balance, with a day shift schedule
Title: Front of the House
Reports To: Manager
Position Summary: The front of the house contributes to the success executing a memorable dining experience; beginning with a warm welcome, then guiding the guest through ordering and enjoying their meal and ending with a desire to return, to sit in their section. In addition, a server maintains the work area in a clean and orderly manner throughout their shift.
Essential Functions: To perform the job successfully, an individual must be able to perform each essential function satisfactorily. The duties and responsibilities listed below are those that must be met to successfully perform this job. Reasonable accommodations may be made to enable individuals with disabilities to perform an essential function.
ESSENTIAL FUNCTIONS
Provide a high level of guest service ensuring that each guest that dines s has a positive and memorable experience.
Recognize regular guests and provide personal service based on the guests need.
Warmly acknowledge and greets guests as they arrive at the restaurant.
Maintain full menu knowledge to answer guests’ questions and suggest appropriate food and beverages.
Take guests orders and accurately input them into the restaurant order system.
Prepare and serve soups, salads, beverages and desserts using the correct timing, service techniques and portions.
Inspect orders prior to delivery to ensure quality, accuracy and add proper garnishes, such as dressing, rolls and sauces.
Maintain the guest dining experience by checking back, refilling beverages, pre-bussing plates and offering dessert.
Present an accurate guest check and sincerely thank the guest for dining and offer an invitation to provide feedback.
Clean and reset tables.
Assist with cashing out restaurant guests.
Assist with the input, preparation and assembly of takeout orders.
Maintain a professional appearance, including proper hygiene and report to work as scheduled, in uniform and ready to take over your station
Demonstrate a positive and professional relationship with coworkers and the management team, graciously offer and accept help when needed.
Handle guest complaints in a professional manner and notify management of any guest complaint.
Keep business neat and organized, complete side work during non-busy hours.
Protect restaurant guests by adhering to sanitation, safety and alcohol beverage control policies
Perform additional responsibilities, although not detailed, as requested by the manager at any time.
Other duties as assigned by your manager.
PERSONAL QUALIFICATIONS
Commitment to quality guest service, and food and beverage knowledge.
Be personable, self-confident and generally likable. Be optimistic and enthusiastic about what you do.
Ability to work calmly and effectively under verifying degrees of busyness.
Ability to work in a team environment.
Demonstrate accuracy and thoroughness and the ability to memorize and recall order codes, portions and plating standards.
Meet productivity standards and complete work using time efficiently.
QUALIFICATIONS
Language Ability - Ability to read, write, speak and understand English well. Ability to read and comprehend simple instructions. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Math Ability - Ability to add and subtract two-digit numbers and count back appropriate change. Ability to perform these operations using units of United States money and weight measurement, and volume.
Reasoning Ability - Ability to apply common sense understanding to carry out instructions furnished in written, or oral, form. Ability to deal with problems involving several variables in situations.
Communication - Speak clearly and persuasively in both positive and negative situations. Speak effectively with guests, coworkers and management. Approach others in a tactful manner.
Permits Obtain and maintain required food handler and alcohol service permits.
WORK ENVIRONMENT
While performing the duties of this job, the team member is occasionally exposed to work near moving mechanical parts. The noise level in the work environment is usually moderate.
PHYSICAL DEMANDS
While performing the duties of this position the team member is required to stand for 10 consecutive minutes at a time for 2-4 hours. Team member will walk for 5 consecutive minutes at a time for 2-6 hours. Team member will be able to sit approximately every 2 hours. Team member will continuously be performing hand and wrist work including grasping. Team member will frequently bend and twist. Team member will occasionally push and pull, do fine hand manipulation, reach above the shoulder and kneel or squat. The position seldom requires climb/stairs. Team member will continuously lift or carry 0-10 pounds; frequently lift or carry 11-15 pounds and rarely lift 16-20 pounds.
All interested applicants please provide your resume directly to this ad.