Vacancy caducado!
Support Analyst100% remote. Client location Spokane, WA.Will have to work in PST. Prefer candidates in that time zone.Skillset: End user engagement, Tier I/II support (including scoping issues/collecting initial information for potential escalation), experience troubleshooting: Office clients, Win 10, MS Edge, Teams, SPO/ODB, etc.1) MS Support (Tier 1 & Tier 2) work with our Service Desk to troubleshoot MS issues, document solutions / create KB articles, etc.2) MS Support work with the client on MS issues as needed (ie Exchange issue? ticket created and sent to FPI? work with FPI/NWFCS Service Desk, etc.3) Admin activities (currently being done by the MDT) create Teams, archive project Teams, SPO admin activities, research items, etc.4) Additional admin activities, review reports / dashboards, create reports, various documentation, etc.5) Other 'repeatable' items that can be documented and done via a "script as needed (ie. create eDiscovery cases)Disclaimer:E-Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability.
Vacancy caducado!