OverviewPay: $75/YRThe pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.Benefit Information:ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff and Management Team Members (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Staff-Mgmt-11.6.23.pdf)Account ManagerABM is searching for a dynamic Account Manager. Ideal candidates will have experience in service-related industry.Responsibilities:
Primary responsibilities include work scheduling of all account personnel, establishing work standards, conducting site evaluations, audits, overall inventory/equipment usage, budget control, employee performance appraisals, troubleshooting/problem solving, orientation, training of custodians and support personnel, customer relations, and special project work as requested.
This individual will also ensure that all managed services are being provided in a proper and cost-effective manner.
Control expenses within the assigned area of responsibility
Maintain staff by assisting talent acquisition in recruiting and selecting employees
Training employees; maintain a safe, secure, and legal work environment; develop personal growth opportunities
Establish and maintain effective lines of communications with the client and facility personnel to ascertain that their needs and requirements are being met per the contract
Maintain an environment that is sanitary, attractive, and in orderly condition
Demonstrate and promote company culture, values and management philosophy
Maintain quality service by enforcing quality and customer service standards; analyze and resolve quality and customer service problems; identify trends; recommend improvements
Manages Custodial Supervisors
Job duties may be modified at any time
Minimum Requirements
Work experience in a similar position is required
A minimum of five (5) years of supervisory experience in a service-related field with high customer/client contact
Strong service/quality attitude
Ability to plan, organize, prioritize, and achieve effective time management
Ability to work under pressure and meet established goals and objectives
Strong public speaking skills
Sense of urgency & ability to meet deadlines; self-directed
Exceptional communication, basic unit financial, interpersonal and technical skills are necessary
REQNUMBER: 92313All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.