Going the Extra Miles since 1943
Miles Sand & Gravel Company has been a trusted name in the industry for over 80 years, and we are seeking a Dispatch Professional to join our team in Western Washington. If you are an experienced dispatcher looking for a stable, rewarding career with a company that values safety, professionalism and teamwork, this is the opportunity for you!
What You’ll Do:
Work in all aspects of dispatch including aggregates, ready-mix and intercompany transport of various types of equipment and materials.
Answer phones, quote and enter orders, recommend products for various applications.
Coordinate and schedule personnel and equipment while ensuring customer satisfaction and company efficiency.
Ensure the company’s fleet of vehicles are continually operating in an efficient manner utilizing existing systems and technology.
Schedule pilot vehicles as may be necessary to accommodate oversize loads.
Train as a certified weighmaster for various scales.
Relay directions and order information clearly and accurately.
Timely completion of day to day office tasks such as data entry, misc. paperwork, filing etc.
Make suggestions and recommendations to supervisors and managers in an effort to continually improve operations.
Flexible and have the ability to work some weekend and evening hours may be required.
Perform other duties as may be assigned.
What We’re Looking For:
Outstanding communication skills and a strong ability to communicate effectively and professionally via telephone, email and in-person. Have the ability to listen, speak plainly and communicate effectively.
Excellent customer service skills are a necessity.
A self-starter who can 1) work independently, diligently and responsibly with minimal supervision 2) work as a member of a team 3) manage their time wisely 4) multi-task in a fast paced environment 5) meet a deadline 6) be accountable and 7) have a “can do” attitude.
Have the ability to solve problems, prioritize the most important situations, think quickly on your feet and apply solutions to minimize future disruptions.
Possess the ability to keep calm during stressful situations.
Organized with exceptional attention to detail and great recall skills.
Dependable and have an outstanding attendance record.
Reliable transportation and the willingness to travel to various locations to fill-in for employees who are sick, on vacation, etc.
Flexible and have the ability to work some evening and weekend hours may be required.
Honest, responsible and trustworthy with confidential information.
Proficient with MS Word, Excel, Outlook, 10-key, basic math skills.
3-5 years of increasing experience in the Transportation/Logistics industry is preferred. Experience with transporting aggregates and/or ready-mix is highly desired.
Knowledgeable in Department of Transportation (DOT) regulations
A high school diploma or equivalent.
What We Offer:
$19.25 to $37.25 per hour.
Medical, Dental, Vision, Life, Wellness, Employee Assistance (EAP) (HSA & HRA).
Paid Vacation (up to 40 hours the first year).
Paid Holidays (7 per year).
Paid Sick Leave (with annual cash-out for hours in excess of 40).
Retirement Plan (Profit Sharing and 401K with Company match).
Employee Referral Bonus.
THIS IS A SAFETY SENSITIVE POSITION. PRIOR TO EMPLOYMENT, APPLICANTS ARE REQUIRED TO PASS A PRE-EMPLOYMENT DRUG AND ALCOHOL SCREENING TEST WHICH INCLUDES SCREENING FOR NON PSYCOACTIVE CANNABIS METABOLITE