About the job
Overview
Management Opportunity with an Industry Leading Wildlife Management Company!
Founded in 1984, Trutech Wildlife Service & Critter Control Operations specialize in nuisance wildlife management services for residential and commercial properties, providing leading wildlife, animal and integrated pest control services across the nation. We work with wildlife and people alike and have amazing careers to offer in a recession resistant business.
Learn more about us here!
Responsibilities
What You Will Do
The District Service Manager is responsible for leading the recurring service team and assisting in recruiting, training, and development of technicians within their district. As a District Service Manager, you will direct the service, routing and scheduling functions of your district to provide quality service to customers and achieve district performance objectives. District Service Managers are responsible for the overall direction, coordination, and evaluation of the recurring services operation and customer experience.
Your Daily Duties
Conduct on-going training in customer service skills, technical and safety policies,
Evaluate quality of service provided to customers, develop procedures to minimize customer complaints, increase customer retention
Ensure compliance with DOT and fleet maintenance.
Assist territories that have employees on vacation or terminated
M&S management for District chemical orders, wildlife control supplies, etc.
Route management to ensure completions and allowance reduction and optimize routing and scheduling
AR management in partnership with the District Manager
Weekly technician ride-alongs and ongoing training
Become an employee handbook expert
Stabilize revenue and production after employee loss or during employee vacation
Maintain licensure for employees within district and assist with renewals ensuring state compliance
You Will Thrive In This Role If
You hold yourself to high standards
You enjoy building relationships and creating a bond and rapport with your team members
You have great time management skills
You have a “yes” approach to customer service and are able to provide that high level of service to all existing, future, and past customers
What We Offer
Highly competitive compensation package (Salary + Bonus!)
Company vehicle, cell phone and tablet
Comprehensive training programs as the industry leader
Initial uniforms provided and/or compensated by Company
Comprehensive benefits package including medical, dental, vision & life Insurance
401(k) plan with company match, employee stock purchase plan
Paid vacation, holidays, and sick leave
Employee discounts, tuition reimbursement, dependent scholarship awards
Qualifications
Work Environment:
We go where the wildlife goes! Candidates must be physically capable of safely performing the following job duties:
Using a ladder within the manufacturer's required weight capacity
Lifting and carrying up to 50 lbs
Access crawl spaces, attics, confined spaces, roof tops, etc.
Ability to work in various weather conditions
Requirements
High School Diploma required
We require a good driving record and the ability to pass a drug screen
Critter Control and Trutech are an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer
Desired Skills and Experience
UNAVAILABLE
Benefits found in job post
401(k)