Parts Specialist
We are seeking a skilled and experienced Parts Specialist to join our team. As a Parts Specialist, you will be responsible for managing the inventory, sourcing and purchasing parts, and providing exceptional customer service. This is a key role in our organization that requires strong organizational skills, attention to detail, and knowledge of automotive parts.
Responsibilities:
Source parts from various suppliers to ensure availability and competitive pricing
Price and sell parts to customers, service technicians, service advisors both in-person and over the phone
Provide exceptional customer service by assisting customers or service staff with their parts needs and inquiries
Process purchase orders and manage the delivery of parts
Assist in keeping parts department clean and professional.
Record all sales (including lost sales) and/or customer transactions using Company provided systems/tools and guidelines.
Take a proactive approach to inventory control by assisting and or reporting discrepancies.
Maintain accurate inventory control by conducting regular stock counts and reconciling discrepancies
Ensure internal and external customers receive the correct parts in a timely manner.
Receive, ship, and store parts as needed in accordance with DOT local, state, and federal guidelines.
Negotiate with suppliers to secure favorable pricing and terms
Proactively study and stay current on industry and product information.
Mark and store parts in stockroom according to prearranged system and assist with cycle count duties.
Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
Conduct self in the presence of customers and community so as to present a professional image.
Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set
Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
Perform all other duties as assigned by management in a professional and efficient manner.
Collaborate with other departments within the dealership to ensure efficient operations
Coordinate logistics for incoming and outgoing parts shipments
Qualifications:
- 5 Years parts dept experience needed.
- Previous experience in a similar role as a Parts Specialist or automotive parts sales, 2-5 years experience.
- Excellent communication skills, both verbal and written
- Strong negotiation skills when dealing with suppliers
- Proficient in using inventory management systems.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Detail-oriented with a high level of accuracy in record keeping
Benefits
401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Opportunities for advancement
Paid time off
Vision insurance