We are a document management company that has been in business for over 31 years - and we are seeking a Production Lead to join our team. This position will oversee client projects and the activities of a team of production workers.
Responsibilities:
Coordinate the daily activities of the production and operation teams
Delegate production assignments to appropriate teams and personnel
Place production orders from customers
Be able to troubleshoot basic computer, software, and equipment (scanner) issues
Ability to work with and review large and small databases to verify image quality and proper naming/indexing
Monitor and prioritize projects based on feedback/direction from sales
Coordinate and direct company driver’s daily/weekly pick-ups from clients
Qualifications:
Previous experience in production, data/document management, or other related fields
A "can do" positive mindset and the ability to figure things out is a must
A strong orientation toward excellent customer service
Knowledge of the data capture/scanning industry would be strongly preferred, but not required
Strong leadership qualities
Ability to follow an established process for consistency and accuracy - while also having the ability and desire to recognize and improve processes where possible (and document those changes)
Excellent written and verbal communication skills
Ability to multi-task, and the flexibility to work in an ever-changing environment
Additional Information:
Shift Options: 7am-3pm, 8am to 4pm, or 9am to 5pm
Pay will be hourly (nonexempt)
Flexible/casual work environment/culture
Paid holidays, PTO, group medical, and 401k retirement available