Service Advisor / Assistant – Full Time (Duvall, WA)
TDC Automotive in downtown Duvall is hiring a Service Advisor / Assistant to join our front-office team. We’re an award-winning independent shop known for honesty, quality repairs, and friendly service. This role is ideal for someone who enjoys working with people, staying organized, and supporting both customers and technicians in a fast-paced environment.
Schedule: Monday–Friday, 8am–5pm (no weekends)
What We Offer
Competitive pay with performance bonuses
Health insurance
Paid time off & sick leave
Paid uniforms
Weekly team lunches
Employee parts discount
Ongoing training and growth opportunities
A respectful, drama-free work environment
What You’ll Do
Greet customers and assist with check-in/check-out
Help prepare and explain estimates clearly
Communicate vehicle status updates to customers
Assist in scheduling and coordinating workflow with technicians
Handle follow-ups and basic administrative tasks
Support the service team in maintaining great customer experiences
What We’re Looking For
Prior experience in customer service (automotive preferred but not required)
Friendly, professional communication skills
Organized, dependable, and detail-oriented
Ability to multitask in a busy environment
Comfort working with computers and service software (Tekmetric a plus)
Interest in learning more about the automotive repair industry
About TDC Automotive
We’re a locally owned, technician-operated shop serving Duvall and the Snoqualmie Valley since 2021. Our focus is on quality repairs, transparency, and treating customers like family. With a growing team and strong reputation, we offer a place where your work makes a difference.
How to Apply:
Reply to this posting with your resume.
Join TDC Automotive and be part of a shop where great service and teamwork come first.