Job Title:
Part-Time Fulfillment Warehouse Manager
Location: 2 blocks from SODO light-rail station
Company Overview:
Join our dynamic team of artists and creatives, at a startup e-commerce art supply brand excelling in both B2B and B2C sectors. We primarily sell stationary, pens, pencils, paints, and all types of art supplies to artist worldwide. Our goal is to inspire artists to create incredible works. We pride ourselves on our innovative approach to online retail and our commitment to customer satisfaction.
Role Summary:
We are seeking a dedicated Part-Time Fulfillment Warehouse Manager to oversee the daily operations of our e-commerce order fulfillment. The main purpose of this role is to ensure efficient handling of e-commerce orders, provide exceptional customer service, manage the warehouse and inventory, and primarily focus on shipping orders.
Key Responsibilities and Duties:
- Fulfill and ship e-commerce orders with precision and efficiency.
- Manage and organize warehouse inventory.
- Autonomously solve customer service issues via e-mail
- Provide outstanding customer service, addressing and resolving customer inquiries and issues.
- Oversee the overall organization of the warehouse environment.
- Dropping off packages at UPS and USPS locations
Skills and Qualifications:
- Valid drivers license (driving is a must)
- Must live in greater Seattle area
- Organized, detail oriented, process driven individuals needed.
- Proven experience in order fulfillment, customer service, and shipping.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Excellent communication skills, both verbal and written.
- Familiarity with Shopify, and customer service is a huge plus
- Ability to work independently and as part of a team.
- High school diploma or equivalent; additional qualifications in logistics or relevant fields are a plus.
Work Location and Schedule:
This on-site position is located in SODO. It's a small fulfillment center where you will primarily be working alone. The work schedule includes 3-4 times a week in 3 hour shifts. (Monday, Wednesday, Friday, Sunday). We are flexible and can work together to create a schedule that works for you. A total of around 12 hours per week to start.
Salary:
The pay for this position is $20/hr per hour to start.
Application Process:
If you are passionate about empowering incredible customer experiences, and have the skills we're looking for, please apply by submitting your resume along with any other relevant material that showcases your qualifications for this role. Please send an email with cover letter, CV/resume, and LinkedIn page if applicable.