West Coast Plumbing is looking for a part-time scheduling coordinator for our service department! We are a large plumbing company located in Arlington that is in need of a hardworking, self-motivated person that takes pride in their position.
Responsibilities:
Communicate with homeowners and contractors to schedule service and warranty appointments
Communicate with technicians on the schedule
Make follow-up calls to customers to ensure satisfaction of service performed by technicians
Utilize existing assistance tools and systems to consistently book appointments
Answer all calls professionally
Create invoices and email to customers
This is a part-time position with hours ranging from 20-25 per week. Must have experience in a customer service setting. Knowledge and experience in plumbing preferred.
Benefits
We offer competitive benefits, health care, retirement, dental, and vision
401(k), Dental insurance, Health insurance, Life insurance, sick pay, Vision insurance