Join Our Team as a Patient Care Coordinator!
We are an endodontic office dedicated to providing exceptional dental care to our community. With our patient-centric approach, state-of-the-art facilities, and a talented team of professionals, we strive to promote oral health and wellness for everyone. We are currently looking for a dynamic and organized Patient Care Coordinator to be the welcoming face of our clinic and contribute to our mission.
What We Offer:
-Competitive Pay: $25.00 - $35.00 per hour based on experience
-401(k)
-Health Insurance
-Vision Insurance
-Paid Time Off & Sick Leave
-Full-time, 4 days a week (7 AM - 5 PM)
Key Responsibilities:
Patient Interaction:
-Greet and welcome patients with a warm, friendly demeanor.
-Assist patients in completing necessary forms and paperwork.
-Schedule appointments and manage the appointment calendar effectively.
-Handle incoming calls and address patient inquiries with professionalism.
Insurance Coordination:
-Verify and update patient insurance information accurately.
-Process insurance claims and pre-authorizations, following up on outstanding claims.
-Clearly explain insurance coverage and financial responsibilities to patients.
Administrative Support:
-Maintain accurate patient records in our electronic health records system.
-Handle billing and financial transactions, processing payments and issuing receipts.
-Keep the waiting area clean and organized, fostering a welcoming atmosphere.
-Assist with general administrative tasks as needed.
Team Collaboration:
-Collaborate with dental professionals and staff to ensure seamless patient care.
-Communicate effectively with team members to share important information and updates.
-Coordinate with referring offices on patient care and communications.
Problem Resolution:
-Address and resolve patient concerns promptly and professionally.
-Work with patients to find solutions for scheduling conflicts or financial challenges.
Qualifications:
-Previous experience as a Patient Care Coordinator or in a similar administrative role is preferred but not required.
-Strong communication and interpersonal skills.
-Excellent organizational and multitasking abilities.
Why Join Us?
Become part of a supportive team that values your contribution and provides opportunities for professional growth. If you're passionate about delivering exceptional service and being an integral part of our patients' dental experience, we’d love to hear from you!
Work Location: In person (office is located on First Hill in Seattle by Swedish Hospital).