Join our thriving, team-oriented dental practice where patient care and collaboration are our top priorities! We pride ourselves on creating a friendly and caring work environment where every team member is valued. We're looking for a dedicated and enthusiastic Front Desk Coordinator to be the welcoming face of our practice and a crucial part of our administrative team. Enjoy a fantastic work-life balance with our four-day work week, along with competitive pay and comprehensive benefits.
Position Summary:
As our Front Desk Coordinator, you will play a vital role in ensuring the smooth and efficient operation of our front office. You will be the first point of contact for our patients, providing exceptional customer service and handling a variety of administrative tasks.
Responsibilities:
Patient Reception: Greet and welcome patients with a warm and friendly demeanor, check them in and out, and manage the patient flow.
Scheduling: Efficiently schedule and confirm patient appointments, manage appointment changes, and optimize the daily schedule.
Communication: Answer phone calls, respond to emails, and handle patient inquiries with professionalism and courtesy.
Insurance Verification: Verify patient insurance coverage, process insurance claims, and explain insurance benefits to patients.
Administrative Tasks: Maintain patient records, manage filing systems, process payments, and handle other administrative duties as needed.
Collaboration: Work closely with the dental team to ensure seamless patient care and efficient office operations.
Previous experience in a dental or medical front desk role is highly preferred.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Proficiency in dental software (our office uses OpenDental).
Knowledge of dental insurance procedures and terminology.
A positive, team-oriented attitude and a strong work ethic.
Benefits:
Competitive salary
Medical insurance
Dental benefits
Paid holidays
Paid time off (PTO)
401(k) retirement plan
Profit-sharing
To Apply:
Please submit your resume and cover letter to [email protected]. We look forward to hearing from you!