Trilogy® at Tehaleh®: Seven Summits Lodge
POSITION OVERVIEW:
The Server Assistant supports the dining room staff in providing prompt and courteous service to guests. This position reports to the Food & Beverage Supervisor.
KEY RESPONSIBILITIES:
Create a welcoming atmosphere and provide exceptional hospitality by having a working knowledge of the resort facility and dining area, to be able to respond to guest questions and speak with enthusiasm about other resort services.
Greet guests in an energetic and friendly fashion.
Maintain effective communication with servers and respond to their request for support.
Work as a team.
Clear tables after guests have left; take trays of dirty dishes to the kitchen.
Clean and reset tables.
Help Servers carry trays of food or clear dishes, if requested.
Assure all guest needs are met and excellent service is provided.
Notice and report potential safety issues, issues about cleanliness, or customer concerns to a supervisor.
Other duties and responsibilities may be assigned.