We’re seeking a proactive, reliable Housekeeping Supervisor / Operations Manager to join our team! We manage four busy Airbnb houses in Seattle (Central District, U-District, and Queen Anne), each with multiple individually rented rooms. This role combines hands-on cleaning work with leadership and operational responsibilities to help keep our properties running smoothly and guests happy.
Responsibilities:
In addition to daily room turnovers and cleaning (2.5–5 hours per day starting at 10 a.m.), you will also:
Hire and train cleaning staff
Daily scheduling
Quality control on housekeepers' work
Inventory, ordering, and managing cleaning and hospitality supplies
Help set up new houses, additions, or alterations as we expand
Manage and assign maintenance requests
Monitor customer service representative tasks and respond to issues that arise with guests
Attend and actively participate in manager meetings
Lead cleaner meetings and effectively communicate any improvements needed
Support daily operations and act as a point of contact for cleaners when issues arise