Job DescriptionThis position requires an active TS/SCI w/Poly Security Clearance.Are you someone with a passion for taking on big challenges? Are you interested in large-scale, highly distributed systems? If so, then Oracle’s Cloud Infrastructure team is for you. We’re looking for Site Reliability Engineers (SRE’s) to help build highly distributed systems, platform services and tools for a highly distributed multi-tenant cloud environment at massive scale.The Oracle Cloud Infrastructure (OCI) team can provide you the opportunity to build and operate a suite of massive scale, integrated cloud services in a broadly distributed, multi-tenant cloud environment. OCI is committed to providing the best in cloud products that meet the needs of our customers who are tackling some of the world’s biggest challenges. This is a key role within the OCI CASO (Customer Advocacy & Service Onboarding) team with a strong emphasis in bringing new services and solutions to our customers that support their diverse and unique cloud needsWe are looking for strong SRE’s to take on the challenge of engineering infrastructure solutions for scale and performance while providing strong guarantees of availability to our customers. Your team will have diverse expertise in systems, networking, and software development to provide the stability, performance, and reliability our customers need. You will build tools to address hard operational problems while enabling our service developers to remain agile and deliver feature changes. You will deliver the solutions that directly contribute to our customer’s success.A SRE will spend a significant amount of their time performing "ops" related work to include maintaining services and troubleshooting production issues as well as service on-call. When not working on operations the SRE is working on software engineering tasks such as design and development of systems that increase our reliability, scalability and reduce operational overhead through automation. The ideal SRE candidate is a proficient programmer who has a large breadth of knowledge and experience in areas such as networking, internet protocols and Linux systems.Our SREs are close partners with service owners in all aspects of service operations and ownership. We have a strong culture of innovation, collaboration and teamwork inspired by the DevOps philosophy.This role will support Oracle's government customers.Career Level - IC2ResponsibilitiesResponsibilities :
Partner with feature teams to onboard new services into our cloud environments
Build systems to address hard operational problems such as automation, provisioning/deployment, security, scaling, availability, and resiliency - while enabling our service developers to remain agile and deliver feature changes.
Work comfortably in a collaborative, agile environment that values simplicity and usability as well as security.
Practice sustainable incident response and drive root case analysis.
Take an active role in the definition and evolution of standard practices and procedures for our team and organization.
Deliver solutions that directly contribute to our customer’s success.
Managing and triaging tickets. Driving prioritization and execution of work based on impact.
Work in concert with service developers to evolve systems/products for better scalability, reliability, and development velocity.
Drive new runbooks to help reduce mean triage time of incidents. Prioritize and automate high hit count runbooks.
Minimum Qualifications:
Possess and maintain active TS/SCI w/Poly Security Clearance.
BS degree in Computer Science or related technical field involving coding or equivalent practical experience.
Proficient with writing services/task automation in Python, Bash, Ruby, Perl, JavaScript, or Java
Proficient with communication skills (writing, organization, learning exchange)
Familiarity with core protocols (DNS, DHCP, HTTP, TCP)
Deep knowledge of Linux internals and host-based networking
Expert Linux/Unix performance and stability troubleshooting skills
Familiarity with configuration management solutions such as Chef, Puppet, etc.
Experience with devising, managing, and extending monitoring solutions for large scale environments.
Experience in database management (Oracle DB, MYSQL, Postgres)
Experience in shared file systems (Gluster, ZFS, etc.)
Systematic problem-solving approach, strong communication skills, a sense of ownership and drive
Deep understanding of service metrics and alarms through the development of dashboards, service KPIs, alarming systems
Experience working in an operational environment with mission critical tier one services with associated on-call duty
5+ years managing large scale, highly distributed, services infrastructures
2+ years managing host virtualization technologies (KVM, Containers, Docker, etc.)
Preferred Qualifications
Proficient in coding complex, distributed systems using Python, Ruby, Java, or C/C Deep knowledge of Networking (TCP, UDP, DNS, DHCP, IPSec)
Deep focus on building secure Internet facing systems and services in hostile environments
3+ years of experience in production software development with Agile methodologies
3+ years managing host, network, or storage virtualization technologies
Expert troubleshooting skills
Expert fleet automation and management solutions
Disclaimer:Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.Range and benefit information provided in this posting are specific to the stated locations onlyUS: Hiring Range: from $63,000 to $126,100 per annum. May be eligible for bonus and equity.Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.Oracle US offers a comprehensive benefits package which includes the following:
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
About UsAs a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.Disclaimer:Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Which includes being a United States Affirmative Action Employer