Who You’ll Work With
As a member of Arista's Advanced Services team, you are a trusted technical authority for our most
strategic customers. Reporting to the Regional Engineering Manager, you will partner with a world-
class team of field engineers, technical leaders, and product experts. Your primary focus is on the
post-sales success of our customers, ensuring their network designs are robust, their deployments
are seamless, and their operations are optimized. This is a customer-facing role, frequently engaging
with clients at their sites to build trust and drive projects forward.
You will work in tight collaboration with our Sales Engineering, Product Management, and Software
Development teams to represent the customer's voice, influencing product direction and service
offerings. Supported by the expertise of our world-class Arista TAC and state-of-the-art lab
resources, you are empowered to serve as a long-term advocate and advisor for our clients.
What You’ll Do
This role is a blend of deep post-sales engineering and strategic pre-sales support, with an
approximate 70% focus on post-sales activities.
Primary Post-Sales Responsibilities (70%)
● Serve as the lead technical expert for the design, deployment, and operationalization of
Arista solutions in large-scale Data Center, Campus, and WAN environments.
● Translate complex business requirements into scalable, resilient, and secure network
architectures.
● Create and review comprehensive network designs, providing best-practice
recommendations to customers during on-site and remote working sessions.● Lead complex migration and interconnection projects from vendors such as Cisco, Juniper,
and Aruba to the Arista EOS®-based infrastructure.
● Develop and implement network automation workflows using Python, Ansible, and other
DevOps frameworks to streamline configurations and operations.
● Act as a technical advocate for the customer, providing an expert interface to Arista TAC and
internal development for bug scrubs, code recommendations, and feature requests.
● Establish and maintain strong, long-term relationships with key customer stakeholders,
becoming their trusted technical advisor.
Pre-Sales & Strategic Responsibilities (30%)
● Partner with the Sales Engineering team by providing deep technical expertise during the
evaluation and proof-of-concept (POC) stages.
● Lead in-depth, hands-on testing to validate complex design scenarios and customer success
criteria.
● Attend and present at key customer and partner events; deliver ongoing technical training to
customer engineering teams.
● Maintain deep listening skills, customer empathy, humility, and competence to build trust
and drive successful outcomes.