DescriptionPrime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of compatible devices. U.S. Prime members can also subscribe to 100+ channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members in 25 countries around the world enjoy access to Amazon’s enormous selection, exceptional value, and fast delivery.Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!Quality & Tools’ vision is to take customers through a defect free experience in their title discovery, selection and streaming journey. We build solutions to ensure Customers can 1) Seamlessly discover titles they want to watch, 2) Make selections based on defect free presentation of title’s value proposition on the detail page 3) Stream and comprehend content as intended by storytellers/creators, without critical interruptions. To achieve this, we enable continuous quality assessment of titles via tools and technology, to prevent defects at the earliest possible points of title assembly and ensure titles remain defect free through their lifecycle with Prime Video.Principal, PMT in the Quality and Tools organization will be accountable for new defects which may appear on listed content as it goes through changes such as replacements, addition of new variants of content (directors cuts and extended versions) or the same content is offered by different licensor in different windows in different markets. They will drive fundamental investments in catalog, processes and systems by 1) Identifying root cause of defect introduction. 2) Studying industry practices, business outcomes and internal and external innovations 3) Identifying needs of our content partners and post houses, to help them reduce defects and creating integration strategy with the wider partner ecosystem and applications. They will be required to understand multiple product initiatives within PV to device an integration roadmap for technologies which fundamentally remove opportunities for defects.Key job responsibilitiesPrincipal Product Manager in the Quality and Tools organization will- Work with science teams such as Automated Match and Merge technology to find content relationship with each other and to convert customer behavioral signals to defect identification. PV business to deeply understand business practices across different offer types in territories, expected outcomes, revenue/engagement drivers and current bottlenecks. They will translate those requirements to new investments needed in content lifecycle. Identify Quality KPIs most correlated to engagement and business outcomes by working with Data science and engineering. They will identify optimal engineering investments required to move the needle. Partner Applications: They will work with Partner Facing product teams to define pivots of catalog and operations data most relevant to partner to drive faster action, save cost, fulfill selection gaps. Drive bench marking across services in the media industry and create strategic differentiation. Define catalog fragments and downstream collaboration on specific customer journeys. Example, our personalization algorithms do not consider catalog models such as Variants detection, inconsistent TV hierarchy identification, and series integrity. This means that customers may be recommended similar titles or incomplete series, leading to a sub-optimal viewing experience.A day in the lifeThey will be required to understand multiple product initiatives within PV to design a roadmap.
ML/CV: Work with science teams to standardize signal integration to operations.
Central UI team: Work with the central UI design team to optimize our front-end design.
Partner Applications: Work with Partner Facing product teams
Content Operations and Trust and Safety Program: They will be the SPOC for operational orgs which use these tools.
Market Research: They will drive bench-marking across available 3P applications in the media industry and create strategic differentiation.
We are open to hiring candidates to work out of one of the following locations:Seattle, WA, USABasic Qualifications
2+ years of end to end product delivery experience
8+ years of technical product or program management experience
Bachelor's degree
Experience with feature delivery and tradeoffs of a product
Experience owning/driving roadmap strategy and definition
Experience leading engineering discussions around technology decisions and strategy related to a product
Experience technical product management
Preferred Qualifications
Experience working directly with Engineers on product enhancements
Experience in project management methodologies, business analysis, or process improvement
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161,900/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.