DescriptionAs an Enterprise Marketing Operations Manager, you will play a crucial role in shaping and managing our marketing operations and processes to ensure we maintain an effective rhythm of the business. This will include establishing aligned marketing goals, ensuring accurate result measurement, organizing regular business review meetings, and analyzing reports/dashboards to surface insight on how best to optimize marketing campaigns and lead generation activities. In this role, you will work closely across global and field marketing teams to continuously improve processes, drive execution excellence, optimize marketing results, and support strategic planning and business rhythms. You will serve as a strategic partner to cross-functional teams, including field marketing, sales, lead management, and global marketing operations to surface marketing insight and ensure these insights are effectively implemented into outbound marketing campaigns. We need a strategic data-driven professional who can influence programs, and drive alignment to ensure teams make informed strategic decisions. You will play a pivotal role in enhancing the performance of Global Enterprise Marketing teams by managing our strategy and planning cadence, reporting and business rhythms, standard operating procedures, alignment and integration with sales, and overall program and processes to increase team productivity, return on investment, and execution qualityKey job responsibilities Responsible for designing, building, executing, analyzing, tracking, and continuously improving marketing review processes and driving operational excellence within the Enterprise marketing team. Identify and implement comprehensive Marketing goals and key performance indicators (KPIs) to measure success and drive continuous improvement Use external customer and market research, internal data, and models to create, compare, and predict trends, identify issues, and forecast gaps in strategy and future goal attainment Facilitate regular cadence of meetings to monitor project progress, ensure adherence to timelines, and drive goal achievement Proactively identify and escalate issues to leadership, providing regular progress updates and actionable recommendations Align with Marketing reporting and analysis teams, writing business requirements documentation to ensure effective measurement of multi-channel marketing campaigns across various tools, teams, lead generation processes. Provide ad hoc reporting and data analysis in response to management requests Lead annual planning as well as monthly and quarterly business review cycles, ensuring good communication and organization across the team, as well as taking the lead to write the business reviews and annual plans. Collaborate with digital marketing, marketing automation, and sales productivity teams to ensure data quality and cleanliness within various tools such as SFDC, Marketo, Uberflip, Salesforce.com ensuring accurate and up-to-date information. Create and maintain documentation for processes, workflows, system configurations, and processes, while driving continuous improvement within the dynamic AWS ecosystem Drive team-wide adoption of best practices, fostering a culture of continuous learning and process improvement Build a tracking and reporting structure for managing the team’s annual budget and periodically report out on operational spend against forecast to ensure there are no overages or underspendingAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Basic Qualifications
4+ years of professional non-internship marketing experience
Experience using data and metrics to drive improvements
Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
Experience using Microsoft Excel to manipulate and analyze data
Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion
Preferred Qualifications
Experience using customer research, hard data and metrics to back up assumptions, generate forecasts, and assess the efficacy of marketing programs
Experience utilizing systems and tools involving email, web, analytics, and CRM (Marketo, Tableau, Salesforce, etc.) for targeting, segmentation, reporting for demand generation
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $72,600/year in our lowest geographic market up to $155,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.