engineer principal, platform engineeringAt Starbucks, our mission is with every cup, with every conversation, with every community - we nurture the limitless possibilities of human connection. Starbucks Technologists work to achieve this mission through the use of cutting-edge technology delivered to our partners, customers, stores, roasters, and global communities.This job contributes to Starbucks success by delivering high-quality, reliable, and stable technologies and security capabilities in support of the Starbucks Engineering Platform. In this position you are responsible for leading a team of platform engineers through planning, delivery, and operations of solutions. You are also responsible for the evolvement, delivery and support of the technology strategy and roadmaps for new and existing features and capabilities of the product. This role requires technical leadership experience, technical expertise, domain proficiency, platform breadth, and depth. Models and acts in accordance with Starbucks guiding principles.Responsibilities and essential job functions include but are not limited to the following:
Own and communicates highly complex ideas and concepts to non-technical peers and customers
Builds and maintains effective cross-functional, collaborative relationships with business and technology partners
Supports the development team and perform activities to resolve developer issues in a timely and accurate fashion
Owns design and support of engineering build and release processes
Builds and maintainseffective relationships with technology vendors to deliver against business objectives
Conducts research and makes recommendations on standards, products, and services
Owns ensuring application and infrastructure architectural solutions are stable, secure, and compliant with Company standards and practices
Owns design and support of all technologies in accordance with Information Security's guiding principles for highly sensitive data
Owns design and support of high-availability operational support and automate solutions across the environment
Owns design and support of deep telemetry capabilities to provide ongoing success and performance metrics
Owns design and support of service monitoring across all platforms to ensure continuous availability and operational continuity of critical systems
Upholds company policies, and legal/regulatory requirements, such as PCI
Owns design and support of system configurations and baselines to support secure application development software control best practices and standards
Basic Qualifications
8-10 years of professional industry experience with software development, platform engineering and operations
5 years of leadership role in systems or application development projects of all sizes and complexities, including large systems
3-5 years of leading or managing small technical teams
Bachelor’s degree in Computer Science or related field
Preferred QualificationsTechnical Proficiency
Ability to lead a group of technical experts that cohesively build and operate secure, durable, flexible, accessible solutions. Requires an understanding of relevant development languages, tools, frameworks, utilities and technical dependencies.
Recognizes, values and champions high quality, reusable software with minimal defects on the team.
Working experience with product development teams in a platform engineering role
Working knowledge of application architecture, infrastructure and security concepts and technical implementation.
Aptitude to pick up new technologies and trends, as they become relevant for the business and our platforms. Examples include GraphQL, Big Data, REST Services, and incorporating cloud components.
Expert in understanding of implications from design and implementation architecture choices toward building secure, scalable, durable, flexible, accessible solutions.
Strong knowledge of AWS or Azure and Cloud Computing concepts
Strong hands-on coding and code review. Golang preferred
Strong knowledge in best practices for:
System Architecture and design.
Data storage types (RDBMS, NoSQL, KV, Document, etc)
Platform and infrastructure
Application. PaaS services
Monitoring, auditing, and operations
In-depth working experience in a platform engineering culture; one or moreOrchestration/Configuration Management and Continuous Integration technology. Docker/Kubernetes, AWS Codebuild/Codepipeline, Terraform & Datadog preferred & Linux Containers
Networking protocols such as HTTP, DNS and TCP/IP
One or more version control platform. Git preferred
Experience managing full application stacks from the OS up through custom applications
Expert in analyzing and troubleshooting applications.
Domain Proficiency
Broad and deep understanding of relevant platform and applications capabilities, including established API’s, system activity components, process flows, the underlying data model, implementation specifics of important business rules, batch jobs, user interface components, and application configuration.
Familiarity and curiosity in the business context and trends, as well as the business customers’ opportunities. Awareness of the functional aspects of the solution.
Product platform life cycle - Strategy, development and deployment
Help define overall platform evolvement strategies and procedures
Help define operational processes to ensure predictable software development outcomes; refine Information Security processes and procedures.
Develop, recommend, evaluate, integrate, deploy, and maintain security tools including security framework.
Evaluate software security products and technologies.
Develop and deploy solutions in Agile methodology, with continuous delivery processes
Interpersonal Skills
Ability to lead and influence cross functional teams that include architects, analysts, developers and QA analysts
Ability to articulate ideas, using facts and data, for solutions to both technical and business communities
Excellent verbal and written communication skills
Ability to influence and negotiate strategy and roadmaps in planning exercises
Strong analytical and problem-solving skills
Ability to balance multiple priorities and meet deadlines
Ability to make timely and effective decisions using a mixture of intuition, analysis, experience and judgment
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [email protected].