This role is pivotal in assisting to manage and or supervising the banquet floor by providing engaging, sincere, personalized service.  In the absence of the Banquet Director, the Assistant Banquet Director will require to attend Banquet Event Meetings, Pre-Conference meetings, Resume meetings and labor meetings. The Assistant Banquet Director will ensure that all standards, procedures and guest satisfaction objectives are met and exceeded on a consistent basis. 
Scope:Works to efficiently manage the banquet department in partnership with the Banquet Director.  To ensure that guests receive service and is done through corporate standards. 
Oversee banquet operations, through all meal periods, manage inventory, maintain high standards of training and manage labor effectively without compromising service standards and also have an on-floor presence during all functions.What's in it for you: Annual salary of $80,000 - $83,000Employee travel program offering discounted rates in Fairmont’s and Accor worldwideParking/Commuting DiscountsPaid meal breaks with complimentary meals served in our Staff Dining roomLearning programs through our AcademiesMedical, dental, vison insurance available for all full-time colleagues and their families. Additional supplemental insurance available. Free base employee only medical insurance401K Retirement plans with a 4% match for all colleaguesOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activitiesFun, elegant atmosphere with amazing colleagues!Key Responsibilities:To be an ambassador of the hotel, in and outside the workplaceResponsible for maintaining a high energy, positive, professional appearanceTo provide a personal service to all the guests, fully aware and following the hotel standards and procedureTo ensure that all guests/visitors receive a fond farewell, cordially greeting them, opening the hotel doors and helping them into their vehicles, as well as bidding them farewellTo assist staff member to insure they maximize their service standardsTo prepare shift briefings and meal briefingsTo manager any guest complaint in a professional manner, by owning it, resolving it to the guest’s satisfaction and recording itResponsible for short- and long-term banquet functions in the front and the back of the houseResponsible for proactively reviewing staffing and equipment needsResponsible for ensuring coordination and execution of all events with Culinary, Stewarding, Catering/Conference Services and BeverageHire staff, discipline staff, evaluate their performance and document all aspects of their employmentBi-monthly including tip pool breakdown done accurately and on timeStaff functions for optimum labor costs and maximum service, write accurate schedule within designated staffing guidelinesControl inventory of glassware, bar tools, dry-goods etc.Perform End-of-Month beverage inventoryOther duties as assigned