Are you a customer service superstar with exceptional office management skills? ActX needs you!
We’re a cutting-edge biotech company seeking an on-site Customer Service & Office Coordinator to keep our Seattle office running smoothly and our customers happy. This is a great full-time opportunity with benefits!
Who You Are:
- Local resident (greater Seattle area)
- 2+ years of experience in office support and customer service
- Excellent computer skills, with ability to do basic troubleshooting
- Proficiency using MS Outlook, Word, Excel, and web technologies such as Dropbox and Google
- Ability to learn new processes and technologies quickly
- Ability to research and find answers independently
- Excellent communication skills
- Associate’s or Bachelor’s degree
What You’ll Do:
- Customer service by phone and email, including basic troubleshooting
- Manage office facilities, vendors, equipment, and telecom systems
- Admin support for CEO
- Purchasing, receiving, and shipping
- Onboard new employees and update benefits portal
- Send patient surveys and maintain monthly support reports
- Coordinate on-site meetings and catering
ActX offers competitive compensation and a great benefits package, including PTO, sick leave, health/dental/vision insurance, 401(k) with match, and more. To learn more about us, visit www.actx.com.
TO APPLY:
Email us your resume AND a cover letter that includes your salary requirement.