Are you an engaging good listener who can talk to anyone? Are you detail-oriented and enjoy getting things right? Are you flexible when asked to do various tasks and enjoy the sense of accomplishment no matter if the task was big or small? Are you extremely comfortable working on a computer? Do you pride yourself on being an easy going individual who can go with the flow in high pressure situations? If you answered yes, our team here at Fair Isle Animal Clinic is looking for you! Our close knit, community oriented business is seeking team members who enjoy working in a fast paced environment. We pride ourselves on our commitment to providing quality, evidenced based care to our customers while also developing long lasting relationships with them.
Duties include front desk greeting/check-in, managing computer medical records, answering a multi-line phone system, entering veterinary charges, collecting payment, and various other tasks to help our clinic run smoothly. The current CSR opening is for 30 hrs/wk, and includes two Saturday shifts per month. Growth opportunities exist for applicants who show interest and aptitude for taking on new tasks. Excellent benefits. Ferry fare reimbursement for off island commuters.
We are looking for applicants who are:
reliable and punctual
caring and professional, even in busy or stressful situations
detail-oriented and meticulous when dealing with invoicing and processing medical records
able to communicate well with clients and co-workers (in person, by phone, and by email)
able to help clients in what can be a very fast paced environment
extremely proficient with computers and willing to learn use of electronic medical records
willing to be team players, have a sense of humor, and help out however you can
Must be able to lift 40 lbs, and have no animal, chemical, or scent sensitivities. We do not mind if you have piercings, tattoos, or fabulous hair.
https://www.youtube.com/watch?v=1xrGmXNuujw
To apply, please submit your resume with a personalized cover letter that responds to the following prompt:
If your favorite aunt had a dog who suddenly developed neck pain and she was seeking help for her pet, describe the level and quality of service that you would hope she would receive when contacting a veterinarian. Be as specific as possible, describing the small details you would expect members of the service team to deliver.