Job Description SummaryResponsible for supporting and maintaining critical applications and related data processing platforms and services.Owns and is accountable for application and platform SLA's against operational commitmentsOwns application security & compliance ensuring application & data integrityGE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Job DescriptionRoles and ResponsibilitiesIn this role, you will:
Ensure compliance with all application policies including HPA, security and code reviews across all applications and platforms within scope
Application monitoring and outage reporting leveraging a consistent tool and approach across multiple applications
Leads complex, multi-disciplinary teams in resolution of high profile outages/application incidents leveraging contingent worker support team and internal supporting organizations
Manage a vendor support team of technical and functional experts, interacting directly with other cross-functional support teams for timely resolution of production application issues
Proactively identifies and removes obstacles or barriers on behalf of the team
Creates a culture of customer focus and high performance to drive innovation through continuous customer engagement
Ensure conformance to Operations support standards / practices
Responsible for internal IT processes like Change Control, patch application testing, coordination and communication for outages
Build strong team relationships with multiple stakeholders including business, support teams, vendors, and end users.
Partner with stakeholders to prioritize and lead mandatory compliance, productivity and business initiatives
Education Qualification:
Bachelor's Degree in Computer Science or “STEM” Majors (Science, Technology, Engineering and Math) with 6 years of experience
Desired Characteristics Technical Expertise:
Experience with the product
Understand concepts of setting and driving technical direction
Familiar with elements of gathering functional requirements
Understand technical standards & concepts to apply to project work
Interest in current and emerging technologies demonstrated through training, job experience and/or industry activities
Cloud infrastructure management (Azure preferred)
Creating technical documentation
Networking
High availability
Scalability
Disaster recovery methods
Firewalls, routing, etc.
Application Troubleshooting (Java preferred)
Reading application logs
Configuration
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity.Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.#LI-Remote#LI-SP1For U.S. based positions only, the pay range for this position is $103,040.00-$154,560.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.Additional InformationGE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2022-10/22-088EEOCKnowYourRights1020.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.Relocation Assistance Provided: No