DescriptionProject Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Sr. Manager, Product Manager – Technical, will play a pivotal role in defining and implementing Kuiper satellite communication services. The successful candidate must have direct experience with satellite and/or wireless broadband services for residential (B2C) and enterprise, telecom, and transportation customers (B2B). Candidates must have deep expertise in one or more of the following domains, i.e. satellite RF (RAN), end-end service provider networking/routing (Transport), and integrated IT systems (OSS/BSS/NMS).Key job responsibilitiesIn this role, you will work directly with customers, engineering teams, and operational stakeholders to define Kuiper service offerings via expertly crafted working backwards, business requirements documents which can easily be translated into product and engineering deliverables.This role requires the ability to work in a collaborative, analytical, and fast-paced environment and must be comfortable interacting with highly technical cross-functional teams. The candidate must have strong business judgment, dive deep into data, have strong writing skills and be comfortable leading executive-level reviews. Candidates must be able to analyze and implement subscription lifecycle models with appropriate KPIs for different customer segments.The best candidates will have deep understanding of customer needs for modern telecommunication services. Candidates with demonstrated business and operational experience within high scale fixed, wireless and satellite telecommunications services targeting consumer and enterprise verticals will be preferred.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the life
Define the products and service strategy for Kuiper services to meet requirements of different customer verticals
Create detailed product requirements documents based on an intimate knowledge of the specific customer verticals including use case prioritization, feature definition and product roadmap
Work with leadership team to set the customer strategy and make appropriate high-judgment trade-offs between features and speed-to-launch
Manage entire product life cycle from strategic planning to tactical execution and work with key internal and external stakeholders to deliver on that vision, e.g. engineering, sales, finance, operations, international
Responsible for launch plan and enablement, working to ensure that all teams have what they need to be successful
Establish goals and reviewing metrics to identify opportunities and deliver success
Research and identify new opportunities to innovate on behalf of our customers
Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraints
Basic Qualifications
7+ years of team management experience
6+ years of experience with feature delivery and tradeoffs of a product
6+ years of experience owning/driving roadmap strategy and definition
Bachelor's degree or equivalent experience
Preferred Qualifications
Experience delivering consumer software products and services in a high growth environment
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $178,100/year in our lowest geographic market up to $307,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.