JOB TITLE: Retail Sales Associate
JOB STATUS: Non-exempt hourly position; both full- and part-time
RATE: Starting at $17.00/hour, up to $19 (DOE)
REPORTS TO: Assistant Store Manager
Overview
The Retail Sales Associate is responsible for general customer service and cashiering duties. This position sets the tone for a culture of outstanding customer service in the store and in the community, being open to and concerned with the retail needs of the community in the spirit of a community-owned mercantile.
Essential Functions
Support the mission and values of QMC when interacting with internal and external customers
Assist customers on the sales floor
Cashier using Point of Sale system
Assist in store opening, that registers are ready and in good order for the start of business
Stock shelves, merchandise and maintain displays
Ensure cash drawers are funded
Alert manager on merchandise needs such as re-orders and special orders
Keep bags and supplies full and orderly in cashier areas
Keep retail space and entryways swept and clean, front doors clear of fingerprints, etc.
Assist with loss prevention through discreet customer service, good attention and routine tours through the store
Know and adhere to store policies and procedures
Participate in store inventories as requested
Attend all staff meetings as scheduled
Other duties as assigned by supervisor
Qualifications
Experience in a customer service field, preferably retail utilizing excellent customer service skills
Cashiering experience is a plus
Availability to work weekends and evenings
Ability to work well with others and respond well to direction
Core Competencies
An enthusiastic, outgoing, service-oriented manner
Excellent interpersonal and teamwork skills
Aptitude for working with an electronic Point of Sale system
Strong writing and recording skills and ability to read and follow instruction
Basic math skills as required for cash handling and balancing
Ability to follow instructions with a “can do” attitude
Creativity and enthusiasm
Benefits
25% discount on everything in the store
Quarterly bonuses based on our sales
Paid time off