Manager, Software Engineering Management

What you get to do in this role:   Lead and manage a team of Servicenow platform developers in the infrastructure space, providing mentorship and guidance, maintaining a best-of-class mindset.Manage quarterly and annual planning, team objectives, individual goals, deliverables, hiring, development plans, and performance reviews.Collaborate with peer teams on complex, global engineering efforts to ensure architecture agreement, resource coordination, and implementation timelines.Provide technical guidance for systems optimization opportunities and participate in architectural reviews.Assess risks, vulnerabilities, and mitigations of existing systems to ensure they are highly available, operationally sound, perform at scale, and exceed customer expectation.Remove blockers and act as an escalation point for issues and form cross functional relationships to ensure organizational success.