Job Title: Title Resolution SpecialistJob DescriptionIn this role, you will perform document management within customer timelines and provide clerical support to title specialists. Accurate and timely handling and scanning of incoming and outgoing mail, filing, data entry, and transmittal creation are critical duties to support title center metrics and success.Responsibilities
Provide a variety of support services in a title center office environment.
Process orders and assignments, including logging and tracking of mail.
Open incoming mail and prepare packages.
Send keys and documents to branches and providers, document file notes, and create transmittals.
Scan and enter documents and data into the computer system on the same day received.
File and pull documents in correct numerical order.
Set up new records and maintain existing records by comparing data points.
Communicate through email and system notes.
Follow well-established procedures under the close direction of the supervisor.
Be open to learning automobile titling.
Assist with other office functions as needed.
Essential Skills
Ability to function well as part of a team.
Basic computer skills.
Attention to detail, especially with numbers.
Time management skills.
Positive attitude.
Ability to work unattended.
Clear communication skills.
Ability to follow instructions.
Professional and clean appearance.
Additional Skills & Qualifications
0-2 years of related work experience.
HS Diploma or equivalent experience.
Experience with insurance, title processing, registration services, and administrative support.
Experience in high volume environments, title processing, salvage title, DMV, auto insurance, and auto auctions.
Proven experience working in a fast-paced/deadline environment performing monotonous work.
Work EnvironmentOffice environment. Quiet office with very little foot traffic and not much phone work required. This is a very clerical job with lots of documentation and processing. Ideal for someone who is comfortable working at their desk without much interpersonal interaction. The schedule for the service center is 7:30 AM – 5:00 PM, with new employees typically starting on an 8:30 AM – 5:00 PM schedule or 6:00 AM – 3:00 PM.Pay and BenefitsThe pay range for this position is $19.00 - $22.00Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully onsite position in Federal Way,WA.Application DeadlineThis position will be accepting applications until Jan 4, 2025.About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.