We are looking for a motivated, self-starter to join our team as an Administrative Coordinator. This position will assist in dealing with residents, owners, and third-party vendors to identify potential concerns, and proactively address maintenance issues while providing exceptional customer service. We are a growing Property Management company in Bellingham that is proud to offer an enjoyable rental experience for both tenants and property owners alike. We stand on the foundation of strong values and principles, setting us apart in our industry, and we are looking to bring on a leasing assistant that can help us carry this vision.
Our ideal candidate has a problem-solving attitude and strong interpersonal skills. Ultimately, you should be able to ensure accuracy, efficiency, and follow-through throughout our entire maintenance coordination process. You will be dependable, ready to work, and flexible to help as needed. We are looking for an individual with high energy, enthusiasm, and a can-do attitude.
Job Duties Include:
Facilitating maintenance request completion process, including processing incoming and recurring work orders, coordinating vendor and selection, scheduling repairs, and maintaining necessary files and records.
Assigning work orders to the Company and/or third-party vendors consistent with the owner's established process.
Conducting timely follow-ups with tenants after the completion of outstanding work orders to ensure a high level of tenant satisfaction.
Escalating on a case-by-case basis the scheduling and/or completion of emergency or significant work orders to Maintenance Supervisor and Company management.
Complete monthly move-out and annual inspections and property visits as needed.
Coordinating, as necessary, completion of work orders related to property improvement and turns in-between tenants.
Resolving work order complaints by investigating reports, developing solutions, and making timely recommendations to Company management for approval by the property owner.
Please respond with the email header “Administrative Coordinator Application” along with a cover letter and resume.