First Response Moving has been a trusted moving company in business for over seven years. We pride ourselves on providing top-notch services while maintaining a positive, supportive, and growing work environment. As we expand, we’re looking for a driven, organized, and friendly individual to help manage outbound calls, schedule meetings, and ensure seamless customer relationship management.
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Position Overview:
We are seeking an Outbound Call Specialist who will be responsible for making outbound phone calls to potential clients, setting up meetings, and working within our CRM system to organize customer information and interactions. This position plays a vital role in ensuring smooth communication with our clients and driving business growth.
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Key Responsibilities:
Make outbound phone calls to potential clients, follow up on inquiries, and set up appointments/meetings.
Use our CRM system to log calls, track customer interactions, and ensure the organization of customer data.
Build and maintain strong relationships with clients through consistent follow-ups and high-quality communication.
Work closely with the sales and operations teams to ensure customer needs are met and expectations are exceeded.
Maintain a high level of professionalism and customer service throughout all interactions.
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What We’re Looking For:
Experience in outbound calling or sales: Previous experience in a call center, customer service, or sales position is a plus.
Organizational skills: Ability to maintain and update customer information in a CRM system with attention to detail.
Excellent communication skills: Clear, friendly, and professional phone etiquette.
Self-motivated: Ability to work independently, manage time efficiently, and stay focused.
Problem-solving attitude: Find solutions for clients and handle inquiries with a positive approach.
Team player: Willing to collaborate and contribute to a supportive team environment.
Growth-oriented: As a growing company, we’re looking for someone eager to grow with us and take on new challenges.
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What We Offer:
A positive, inclusive work environment with a focus on team collaboration.
Competitive pay with performance-based incentives.
Opportunities for advancement as the company grows.
Flexible work hours (if applicable to the position).
A chance to be part of a growing, reputable company with a strong focus on quality and customer service.
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How to Apply:
If you’re ready to join a dynamic team and help us grow, please reply to this ad with your resume and a brief cover letter highlighting your experience and why you’re the right fit for this position.
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We look forward to hearing from you and exploring the possibility of you becoming a key part of First Response Moving!