Whatcom Community College invites applications for a 40% Time (16 hours per week), Media Assistant 1 (Class Code 203O) position. The Media Assistant provides administrative and technical support to the Media Services team and in-person customer service to students, faculty and staff in the Media Center and the Makerspace. Reporting to the Media Services Manager, this individual works directly with college staff and students to facilitate a sense of creativity, community, and upkeep of both the Media Center and the Makerspace.
Responsibilities
General Responsibilities
-Provides department reception and front desk customer service including answering phone and checking in students.
-Assists and provides technical support to students, faculty and staff in the Media Center and the Makerspace.
-Enforces and adheres to all equipment room policies and procedures and reports any missing equipment or abuse of the checkout -policy to supervisor.
-Monitors email requests for multi-media production equipment and assistance, discusses creative aspects of production requests with clients, develops production project outlines, etc.
-Performs standard equipment setup including cameras, audio equipment and other multimedia equipment and may be asked to be present at events to monitor equipment and ensure things work properly during the event.
-Basic troubleshooting of equipment, software and hardware issues as required.
-Basic maintenance and cleaning of equipment as appropriate to the area of assignment.
-Trains instructors, staff, and students in the proper use of various types of media equipment and Makerspace stations, demonstrating the operation of such equipment.
-Oversees and organizes equipment storage and security; maintains inventory, assists with equipment check out for students, faculty, and staff members; monitors and ensures the availability, circulation, security, and proper maintenance of portable multimedia equipment.
-Candidates should be comfortable handling delicate and expensive equipment and willing to learn the operation of such equipment.
-Performs other duties within the scope of this position as assigned or delegated by the Media Services Manager.
Qualifications
Minimum Qualifications:
-High school graduation or equivalent.
-2 years of experience in media services.
Or
-Equivalent combination of education and experience.
Preferred Qualifications:
-Prior experience in customer service work is preferred, but not mandatory as training will be provided.
-Demonstrated history of dependability, professionalism, and punctuality.
-Experience working in a higher education or K-12 setting.
Experience in any of the following:
-Audio recording and production including using computer DAW applications like Ableton, Pro Tools, Audition.
-Video recording, editing, or production using computer editing applications like Premiere, Final Cut.
-Digital Photography and editing software like Photoshop or Lightroom.
-3D printing, or laser engravers, and software to create images and control equipment.
Salary:
-Range 30, classified salary starting at Step I $19.06 per hour with periodic increments to $20.45 per hour.
Shift:
-Position's work schedule is 16 hours per week.
Benefits
-Accrues 40% of 8 hours per month of sick leave and 40% of 11.33 hours per month vacation leave with periodic vacation accrual increases based on longevity.
Start Date:
-As soon as can be arranged with successful candidate.
Application Due Date:
-Applications due Monday, March 31st, 2025 at 5:00 pm.
How To Apply
A completed application consists of an online application and:
-Letter of application detailing relevant experience and how the applicant is prepared to meet the duties of the position and which includes a diversity statement that demonstrates a commitment to pluralism and the ability to support a diverse workplace and educational environment.
-Current resume.
-List of three recent professional references with contact information.
To apply please visit us at: https://www.whatcom.edu/job-info