Hospital Scheduler

DescriptionPeaceHealth is seeking a Hospital Scheduler for a Per Diem/Relief, 0.00 FTE, Day position.The salary range for this job opening at PeaceHealth is $22.27 – $33.43. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.This position is represented by a collective bargaining agreement. There may be more than one opening on this posting.Job SummaryThis position is responsible scheduling surgical procedures and/or procedures for multiple departments (e.g. Surgery, Imaging, Respiratory Therapy, GI, etc.) and preparing charts to ensure operational efficiency; facilitating physicians work schedules and daily staffing assignments for nurses and technologists within department as applicable; interfacing with nursing units, physician's offices and other hospitals; facilitating the efficient and smooth operation of the department by completing support activities as assigned.Essential Functions

Collects information related to scheduling procedures, efficiently and effectively enters cases into various scheduling systems and coordinates the procedure time.

Creates and maintains daily schedule by arranging cases to ensure maximum effectiveness of physician and assistants by completing edits in a timely manner. Identifies potential resource conflicts and works with leadership to resolve.

Monitors cancellation of procedures and manages information into database.

May coordinate with PFS to inform patient of financial responsibility, including prior authorization of procedures.

May be responsible for gathering documentation and assembling patient surgical/procedural charts using standard configuration methodology.

Performs computer data entry into multiple computer-based applications and successfully retrieves patient documents. Communicate effectively with physician offices to ensure accurate scheduling and retrieval of chart documentation.

Coordinates scheduling of resources and equipment to ensure both caregivers and equipment are in place for surgeries and/or procedures to maximize efficiencies in the providers schedules and streamline of patient flow.

Central point of communication for community referring physicians' offices, system patient financial services, and internal customers utilizing their services. Receives all incoming phone calls related to all aspects of scheduling and coordinating of patients and resources. Interface with nursing units, physicians, community offices and other medical facilities to coordinate appointments and secure resources necessary for patient care on the date of service.

Supports patients and families in understanding the course of pre-operative preparations and testing.

Performs other duties as assigned.

QualificationsEducation

Preferred: or college level secretarial training or equivalent, with course work in office management

Experience

Preferred: Minimum of 2 years of general office/secretarial experience

CredentialsSkills

Good communication skills both oral and written (Required)

Must have the ability to work efficiently and responsibly in and environment with multiple demands and time frames, and with minimal supervision (Required)

Scheduling/staffing background strongly recommended in a healthcare environment. Effective skills in problem solving, verbal and written communication skills, organizing and disseminating information with previous demonstrated positive outcomes (Required)

Must have a working knowledge of staffing office systems and customer service (Required)

Proficient keyboarding and computer skills including experience with Microsoft Office applications (Required)

Scheduling and health records experience in a hospital or healthcare setting (Required)

Medical terminology (Preferred)

Knowledge of CareCast, Imagecast, Outlook, Word, Picis, Excel (Preferred)

Department / Location Specific NotesWorking ConditionsLifting

Consistently operates computer and other office equipment.

Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Sedentary work.

Environmental Conditions

Predominantly operates in an office environment.

Mental/Visual

Ability to communicate and exchange accurate information.

The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

PeaceHealth is committed to the overall wellbeing of our caregivers. The benefits included in positions less than 0.5 FTE are 403b retirement plan for caregiver contributions; wellness benefits, discount program, and expanded EAP and mental health program.See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility (https://www.thecaregiver.org/wp-content/uploads/2017/05/PeaceHealth-Statement-of-Commitment-to-Diversity-and-Inclusion-vFINAL.pdf) .For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws.PeaceHealth requires a completed Primary Vaccine Series (e.g., 2 dose monovalent Pfizer, Moderna or Novavax series or 1 dose J&J vaccine series) or be Up to Date (receiving the most recent Pfizer/Moderna bivalent vaccine/booster) for COVID-19 vaccination prior to their start date. PeaceHealth has a medical and religious exemption request process for those that are unable to receive the COVID-19 primary vaccine series due to medical/religious reasons. For caregivers that will be working in Oregon there is a personal vaccine exemption form that may be requested.REQNUMBER: 91537