TEKsystems is currently seeking qualified candidates for a Personal Finance Specialist position in Winchester, VA!Job Description:
To provide productive, preventive, and remedial consumer credit counseling and debt management services for the membership.
Provides consumer credit counseling and administers debt management services for Credit Union Members.
Recovers loan payments that might otherwise have been lost due to members financial difficulties. This includes: interviewing member to accurately assess their financial situation and determining the level of counseling required (educational, preventive, or remedial); analyzing members’ debts; assisting members to develop personal budgets; determining members’ qualification for entry in the debt management program (DMP).
Assists members who face difficulty with credit bureau and security clearance issues.
Prepares requests, reviews checks sent to creditors and transfers payments to member’s loan accounts.
Sets up intersystem transfer for the repayment of debts.
Tracks member’s progress until financially stable and/or current with creditors.
Maintains detailed chronological records and statistics of interviews, correspondence, conversations, calculations and administrative contacts with or made on the behalf of members utilizing budgetary counseling or debt management services.
Makes interim revisions to creditor payment schedules to reflect unforeseen increases or decreases to member’s disposable income (e.g., medical expenses, car repairs) that may affect the member’s progress or financial situation.
Recommends extensions and/or relaxed payment terms for members with credit card accounts, completes payment reversals and submits closure for Lines Of Credit
Requirements:
Interpersonal, verbal and written communication skills that demonstrate the ability to convey information effectively
Effective telephone skills
Ability to apply basic mathematical formulae and work accurately with numbers
Tact, diplomacy and persuasiveness to deal with members and creditors on financial matters, often in difficult circumstances
Knowledge of credit and collection practices and procedures
Schedule: Monday – Friday, 11:30am-8:00pm EST Working environment: Hybrid, two days on site per weekIf interested, please apply here with your updated resume!About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.