Job Details

ID #51867160
Estado Virginia
Ciudad Winchester
Full-time
Salario USD TBD TBD
Fuente Help at Home
Showed 2024-06-08
Fecha 2024-06-08
Fecha tope 2024-08-07
Categoría Etcétera
Crear un currículum vítae

Care Supervisor

Virginia, Winchester, 22602 Winchester USA

Vacancy caducado!

Help at Home is hiring a Care Supervisor!Now offering weekly pay!Starting salary at 45k plus bonuses!Help at Home, LLC is the nation’s leading provider of high quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Home is committed to delivering a gold standard in care through our attentive and well-trained staff who support our clients comfortably and safely within their homes and communities.We are currently seeking an experienced Customer Service Representative to oversee and ensure the successful implementation of all provided services for our clients within their assigned areas. The Customer Service Representative will be responsible for ensuring that client care plans meet client needs and that caregivers provide an exemplary level of care that meets the vision, mission and values of our organization.Office hours/work hours for this role are Monday - Friday 9:00AM - 5:00PM, but will vary to support business needs.BenefitsHelp at Home strives to be an employer of choice in your community and our employees are the foundation of our work. Eligible staff have the opportunity to enroll in a wide variety of benefit programs, 401K, along with lucrative bonuses in certain areas.We offer a variety of in-depth training opportunities in order to provide our staff with the tools to be successful. Help at Home also offers strong career path possibilities for those employees who are committed to growing within the organization.Responsibilities

Conduct performance evaluations that are timely and constructive.

Handle the discipline and termination of employees, as needed and in accordance with company policy.

Manage a caseload of clients including staffing, scheduling and operations and administration.

Schedule and staff field staff to care for clients.

Evaluate and monitor the quality of services delivered to clients and ensure compliance with all applicable regulatory requirements.

Collect and analyze client satisfaction data in order to implement improvements that positively impact the continuum of care for clients.

Develop strong and lasting relationships with referral sources and community resources.

Manage a caseload of clients including staffing, scheduling and operations and administration

Maintains positive working relationships with clients, home care aides, referral sources, managers and branch managers

Ensures compliance with local, state, and federal laws as well as with company policies and procedures

Ability to rotate on call for case-load related crisis

Minimum Qualifications

Bachelor degree preferred

At least 18 years of age

Valid driver's license, along with access to an insured and reliable vehicle

At least 1 year of professional experience preferred

Professional oral and written communication skills

Strong analytical and problem-solving skills to assess situations and make accurate observations in the workplace

Ability to plan and oversee department operations and develop and implement comprehensive programs and services to improve utilization and the quality of services

Ability to collaborate with staff and managers to facilitate improvement and change

Organizational and analytical skills, along with the ability to oversee and organize the work of others

Demonstrate compassion, responsibility, and cheerful attitude

Base Salary - $34,000-$36,000

(typical first year earnings 38k-41k w/potential bonusesask for more details)

Customer Service Representative must comply with state background screening requirements. Compensation, benefits, time off and bonuses vary by state and location, so please ask for complete details at your interview.

Vacancy caducado!

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