Overview To establish a local market presence within key markets through involvement/participation in community and networking activities. To enhance organizational brand awareness and develop new business. Develop and service relationships with key partners, to drive loan growth. Act as a liaison between NFCU business unit, Branches, and Key Partners. Improve communication and flow throughout the lending experience between key partners and members; provide solution or assist where needed to maximize efficiency and service. Follow up with business unit/Key Partners/members to respond to inquiries and questions. Work closely with Navy Federal’s business unit team to establish/formulate lead generation and nurturing strategies. Coordinate in-person and virtual events to reach key audiences and partners, such as industry conferences, webinars/seminars and supporting Navy Federal branch employees for business unit related inquiries or questions.Responsibilities
Identify, develop and maintain a quality network of business relationships that serve as a recurring source of referrals for new lending opportunities
Implement and manage an effective referral network and call program; conduct in-office visits, make sales presentations to promote lending portfolio products and services
Identify business opportunities based on knowledge of client markets, products and services
Call on existing or prospective clients within the framework of a business development program including identification of prospects, suitable method of contact and determination of their lending needs and appropriate products/services
Achieve specific business development goals; document activities and prepare reports as needed
Work with management to plan business development opportunities
Establish and develop long term partnership relationships with key industry partners, and internal Navy Federal collaboration with business unit and key stakeholders
Engage in marketing and outreach events aimed at fostering relationships with Key Partners; to promote brand awareness and to develop new business opportunities within the industry
Sponsor, attend, and/or actively participate in national, regional and local events (in-person or virtual as appropriate), such as meetings, committees, industry conferences/expositions to further develop business contacts, expand referral network, attract new business, retain and nurture existing business
Individually or jointly lead or participate in relevant in-person and virtual events such as Webinars/ Seminars, key audience and partner events, and other member educational opportunities within assigned markets
Provide educational training opportunities and support to internal partners and external vendors as appropriate
Involved in driving continuous process improvement to enhance experience quality for all related parties; maintain high operational efficiency, including quality of leads
Perform other duties as assigned
Qualifications
Experience in building long term networking relationships, preferably in fostering applicable lending business
Familiarity with applicable lending products, services, programs, policies and procedures
Expert organizational, planning and time management skills
Expert verbal and written communication skills
Effective word processing, spreadsheet and presentation software skills
Working knowledge of applicable federal and state laws, rules and regulations for applicable industry
Effective relationship cultivation and consulting skills
Experience in managing multiple priorities independently and/or in a team environment to achieve goals
Advanced knowledge of Navy Federal’s functions, philosophy, operations and organizational objectives
Prior applicable experience
Thorough understanding and knowledge of the local applicable industry and network
Advanced knowledge of lending products, services, programs, policies and procedures
Advanced skill identifying appropriate referral sources
Advanced skill in developing and maintaining business relationships
Expert skill in developing and presenting sales presentations
Expert skill building effective relationships through rapport, trust, diplomacy and tact
Expert skill exercising initiative and using good judgment to make sound decisions
Expert skill in producing desired results and achieving goals and objectives
Bachelor’s degree in Finance, Economics, Business Administration, or related field, or the equivalent combination of education, training and experience
Desired Qualification(s)
Significant outside sales or business development experience (3-5 years minimum)
Education/Student Lending experience preferred
Hours: Monday - Friday, 8:00AM - 4:30PMLocations: 820 Follin Lane, Vienna, VA 22180 | 141 Security Drive, Winchester, VA 22602About Us You have goals, dreams, hobbies, and things you're passionate about—what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family, and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it: Military Times 2022 Best for Vets Employers WayUp Top 100 Internship Programs Forbes® 2022 The Best Employers for New Grads Fortune Best Workplaces for Women Fortune 100 Best Companies to Work For® Computerworld® Best Places to Work in IT Ripplematch Campus Forward Award - Excellence in Early Career Hiring Fortune Best Place to Work for Financial and Insurance ServicesEqual Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/DisabilityDisclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market positionBank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.REQNUMBER: 16418-OTHLOC-300000025800044