Vacancy caducado!
Luck Stone, Leesburg Plant is currently seeking a Customer Service and Dispatch Associate. This position ensures customer satisfaction by accurately fulfilling order requests, efficiently utilizing resources and communicating with team members, sales and operations.
Responsibilities Include:
Direct, control and participate in order fulfillment (order taking, dispatch, scale operations and ticket handling.) Identify, maintain and accurately assign contract and private haul trucks to order and customer.
Deliver solutions and meet customer demands with exceptional customer service. Develop and maintain relationship with customers. Maintain and display product knowledge by suggesting options and alternatives to meet customer needs. Communicate inventory and trucking resources to team, sales and operations.
Meet department performance standards and benchmark service levels.
Cash box management, credit card transactions and processing customer deposits while proactively reducing errors.
Qualified applicants will have a high school diploma or equivalent and a minimum of 3 years proven customer service experience. Ideal candidates must have strong verbal and written communication skills, the ability to read maps and provide directions to contract haulers and be able to reconcile cash amounts and/or inventory levels.
Hours-6:30am-4pm, Mon-Fri. Availability to work Saturdays once a month as needed (half day-paid time 1/2 OT)
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ALL applicants MUST apply via our website at www.luckcompanies.com
Vacancy caducado!