Customer Service Representative

TEKsystems is currently hiring a Customer Service Representative for a manufacturing company in Virginia Beach, VA. DescriptionThey will be entering orders/quotes, checking on late purchase orders, and confirming purchase orders, occasionally on phone with customers as needed. Will be assisting in the Customer Service Department as the LLC side of the company continues to transition due to their recent SAP implementation. The Customer Service Administrator is responsible for assisting the Customer Service Representatives (CSR) and Customer Service Supervisor (CSS). The CSA handles all scheduling/shipping of LTL/air shipments, and entering frt, invoicing, reports from LN, filing, maintenance of copier/fax, final authorization of credit cards, processes RGA"s and credits and other CS office duties.Additional Skills & QualificationsWill operate a computer, typewriter, adding machine/calculator, copier and/or other office machines.May conduct research for information as requested, generate LN reports as requested.Enters freight on sales orders.Manages Electronic Customer Portals for order confirmations and invoicing.Pre-Authorization and Finalizes credit card orders for Virginia Beach.Reviews the draft invoices for errors before the final invoicing is completedProcesses credits.Coordinate and collaborates with cross-functional teams to ensure quality services to customers.Assists CSM with New ItemsBack up to ReceptionProcessing of Evaluations and Field Trials and trackingAssists Customer Service with order entry and E-shop ordersPay and BenefitsThe pay range for this position is $20.00 - $22.00/hr.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully onsite position in Virginia Beach,VA.Application DeadlineThis position is anticipated to close on Feb 21, 2025.About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.