Secure our Nation, Ignite your FutureBecome an integral part of a diverse team while working at an industry-leading organization where our employees come first! At ManTech, you'll help protect our National Security while working on innovative projects that offer opportunities for advancement.Currently, ManTech is seeking a motivated, career and customer-oriented Customer Relationship Manager to join our team in the Virginia Beach area. This is an Onsite position.Responsibilities include but are not limited to:
Lead the NAVSEA NTA Cloud Broker customer relationships including onboarding and sustainment of existing relationships.
Provides daily management of NTA customers.
Leads and maintains processes for customer management.
Identifies and implements customer relationship management process improvement.
Provide authoritative recommendations, briefings, and other formal and informal feedback and status to management on all aspects.
Communicates across NTA service departments to ensure achievement of customer satisfaction and alignment to customer needs.
Develop, execute, and monitor risk management strategies to address areas of concerns or potential gaps.
Solves complex problems; takes a new perspective using existing solutions.
Works independently, receives minimal guidance.
Minimum Requirements :
Bachelors Degree
At least five (5) years of relevant professional experience managing technical projects for US Navy programs.
Experience executing within the DoD acquisition system
Excellent oral and written communication skills
Excellent leadership skills
Strong problem-solving skills, a proactive attitude, and an attention to detail
The ability to operate effectively in a distributed team environment
Must have Microsoft Office Suite experience (Excel, PowerPoint, Project specifically)
Must have Problem Solving Organization and Prioritization experience
Preferred Qualifications :
Cloud Project Management experience
Clearance Requirements :
Must have an active Secret clearance
Physical Requirements :
The person in this position must be able to remain in a stationary position 50% of the time.
Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.
For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access http://www.mantech.com/careers/Pages/careers.aspx as a result of your disability. To request an accommodation please click [email protected] and provide your name and contact information.