Overview Our intern program offers college students an opportunity to gain first-hand experience in the financial sector while assisting us in providing the high-quality support that our members deserve. To be eligible for this position, you must be enrolled in an accredited university and willing to learn and combine theoretical knowledge with hands-on experience while developing professional skills. Please clearly indicate your degree program and expected graduation timeline on your resume. Please note that we only look at students enrolled in IT-related degree programs! Responsibilities
Performs work in support of the Desktop Governance & Compliance team and assists in areas including New Desktop Software requests, Security Baseline Administration, Contract Administration Patch Management, Access & Records Management, and Audit & Risk Management
Assists Desktop Governance & Compliance Analysts with the creation and documentation of business/system processes, data analytics, and reporting
Assists the Desktop Governance & Compliance Analysts with project coordination, task management, issue tracking, meeting minutes, and facilitation
Assists Desktop Governance & Compliance Team with other projects as required
Applies knowledge gained from a degree program in day-to-day duties/responsibilities
Expanded work engagements as required skill sets are developed/matured
Works within established standards, change control, policies, and procedures
Provides exceptional customer service
Performs other related duties as assigned
Qualifications
Strong desire to work in an IT environment, specifically in Desktop Governance & Compliance
Clear and concise verbal, written, and interpersonal communication skills
Effective facilitation skills when presenting findings, conclusions, and other information to various audiences.
Effective planning, organizational, and multi-tasking skills
Knowledge or use of MS365 Office Suite, including Word templates and Excel pivot tables
Demonstrate problem-solving, analytical, and process development skills
Excellent customer service skills
Ability to exercise initiative, produce desired results, and achieve objectives
Ability to work independently and effectively in a team environment and receive guidance and direction from management and senior-level staff
Ability to apply sound judgment in analyzing and organizing problems for technical solutions
Ability to use resources to maintain accuracy with attention to detail and meeting deadlines
Must be a team player with a cooperative and energetic spirit with a willingness to learn
About Us You have goals, dreams, hobbies, and things you're passionate about—what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family, and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it: Military Times 2022 Best for Vets Employers WayUp Top 100 Internship Programs Forbes® 2022 The Best Employers for New Grads Fortune Best Workplaces for Women Fortune 100 Best Companies to Work For® Computerworld® Best Places to Work in IT Ripplematch Campus Forward Award - Excellence in Early Career Hiring Fortune Best Place to Work for Financial and Insurance ServicesEqual Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/DisabilityDisclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market positionBank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.REQNUMBER: 18563