Citi’s Global Data Center Critical Systems Engineering team provides logistical planning for the technology organization in the Data Center environment and other critical technology environments. The Critical Systems Engineering team is the Data Center Management structure responsible for capacity management, engineering, forecasting and reporting. The responsibilities are focused on all Data Centers, critical technology environments and handled by the dedicated Data Center Critical Systems Engineers. The group acts as Subject Matter Experts for Global Data Center designs, critical capacities engineering and provides metric gathering and analysis for senior management review.The Data Center Critical Systems Engineer is an intermediate level role. This position will develop metrics and reporting to demonstrate the use of space and power in the data centers. This role requires close coordination with hardware planning groups, installation and integration staff and engineering in evaluating and approving new hardware to maximize an efficient use of data center space and power capacity. The Critical Systems Engineer will maintain up-to-date CAD and other documents for the Global data centers. This position also works closely with the Corporate Real Estate staff to coordinate all maintenance, testing and capital projects affecting the data center and technology rooms.Responsibilities:
Data center space planning and usage analysis
Develop and report on power, cooling, space and efficiency metrics
Maintain CAD documentation of all data centers and technology rooms
Assist with the updates of the data center Scorecards and summary reports; bring set of core disciplines together to maximize and manage capacities to maintain optimal service, quality and cost balance
Develop and communicate data center best practices related to hardware installation coordination and the development of best practices and guidelines
Issue regular updates to the data center floor plans showing planned changes and future hardware
Maintain the Critical Systems hardware power matrix and update with actual readings
Review all planned maintenance and testing activities for risk and potential impact on data center operations
Develop and maintain a Citigroup Data Center Space Planning Guide, Infrastructure Classification and Design/Construction standards
Attend regular meetings to review data center/tech room plans and capacity issues
Work closely with Data Center Site Operations to coordinate the strategic projects identified in the Data Center Strategy document; Stay current with the trends toward IT integration/consolidation and plan for the impact
Work with the other corporate groups involved with the planning for the data centers in North America;
Based on experience, contribute updates to the Citigroup Data Center Design Criteria
All other duties as assigned
Requisite Knowledge/Capabilities
Experience in mission critical data center facilities, preferably in the financial industry
Experience with mission critical infrastructure maintenance and incident response while maintaining continuous operation of the data center
Clear understanding of critical building systems and levels of redundancy
Clear understanding of the key technology components, interaction and the organization of the data center environment, including a basic understanding of network design
Strong understanding of industry standards and best practices
Strong understanding of energy use and reduction opportunities in data centers
Excellence in execution
Strategic and annual planning
General AttributesLeadership Abilities
Highest level of personal and professional integrity, strong personal work ethic
Ability to see underlying problems within the strategic through tactical views of a complex process
Influencing Skills
Ability to express points of view clearly, logically, tactfully, and convincingly in written and oral communications
Ability to get buy-in to implementation plans and actions working across organizational boundaries
Relationship Management
Ability to deal effectively with senior leaders from all functional backgrounds
Ability to develop and maintain constructive relationships with senior leaders
Collaborative “team player” orientation with a strong cultural awareness
Effectiveness at working with and across various levels within and outside Citi
Decision Making and Project Management
Excellent project management skills and ability to break down complex problems and projects into manageable goals
Ability to get to the heart of the problem and make sound and timely decisions
Ability to analyze complex information, evaluate options, choose the best solution
Qualifications:
6-10 years of experience in roles centered around infrastructure delivery (application hosting and/or end user services) with a proven track record of operational process change and improvement
Understanding of how specialization within area contributes to the business and of competitors' products and services
Ability to develop projects required for design of metrics, analytical tools, benchmarking activities and best practices
Ability to work with virtual / in-person teams, and work under pressure / to a deadline
Experience in a Financial Services or large complex and/or global environment preferred
Effective written and verbal communication skills
Effective analytic/diagnostic skills
Ability to communicate technical concepts to non-technical audience
Education:
Bachelor of Science (BS) or related experience of 10 years in similar function.
Degree in Electrical or Mechanical Engineering with 5+ years of experience in relevant areas preferred.
Job Family Group:TechnologyJob Family:InfrastructureTime Type:Full timePrimary Location:Roanoke Texas United StatesPrimary Location Full Time Salary Range:$125,760.00 - $188,640.00In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.Anticipated Posting Close Date:May 27, 2024Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf) .View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeoaapolicy.pdf) .View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp%20EnglishformattedESQA508c.pdf)Citi is an equal opportunity and affirmative action employer.Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.