Career Development Program , in support of the OneTen CoalitionWells Fargo joined OneTen, an organization that aims to close the opportunity gap for Black talent and others who do not have a four-year degree. Wells Fargo, partnering with OneTen and other coalition members, provides entry- to mid-level hiring opportunities, hiring candidates into jobs that offer career development, create opportunities to earn success, and ignite potential for generations to come.The Career Development Program, an in-house DE&I talent program that directly supports our partnership with OneTen, targets roles requiring less than 5 years of experience with low risk of automation.Learn more about our program at Career Development Program .About this role:Wells Fargo is seeking a Commercial Loan Servicing Associate for the Chief Operating Office, Wholesale Lending Ops team and is open to any of the following locations: Charlotte, NC; Dallas, TX; Roanoke, VA. Learn more about the career areas and lines of business at wellsfargojobs.com/en/business-divisions .In this role, you may:
Provide support for servicing activities for commercial products, commercial real estate, and problem loans
Coordinate resolution of open issues with customers; and interact with internal and external customers
Provide customer service, loan and regulatory diligence, and ongoing portfolio maintenance, related to low to medium tasks and deliverables
Evaluate and upload data into the systems of record
Serve as an escalation point in the resolution of client issues
Receive direction from supervisor and exercise judgment within defined parameters which developing understanding of function, policies, procedures, and compliance requirements
Provide guidance and training to peers
Ensure compliance with all bank policies, procedures, and regulatory requirements
Provide information to managers, functional colleagues, and stakeholders, including internal or external customers if applicable
Required Qualifications:
6+ months of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Knowledge and understanding of collateral documentation, such as, but not limited to mortgages, vehicle title, UCC's etc
Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
Experience navigating multiple computer systems, applications and utilizing search tools to find information
Strong attention to detail and accuracy skills
Good verbal, written, and interpersonal communication skills
Experience delivering results in a fast-paced, deadline driven environment
Ability to influence and collaborate to drive business results and process improvement
Job Expectations:
This position offers a hybrid work schedule
This position is not eligible for Visa sponsorship
For information about Wells Fargo's employee benefits, please visit Benefits - Wells Fargo Careers .Wells Fargo only considers candidates who are presently authorized to work for any employer in the United States and who do not require work visa sponsorship from Wells Fargo now or in the future in order to retain their authorization to work in the United States.#CareerDevelopmentProgramPosting End Date:23 Apr 2024Job posting may come down early due to volume of applicants.We Value DiversityAt Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .Drug and Alcohol PolicyWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.Company: WELLS FARGO BANKReq Number: R-359771-3Updated: Tue Apr 16 00:00:00 UTC 2024Location: ROANOKE,Virginia